Service status history
[Closed] Service Degradation - Plagiarism Detection
The External Tool configuration when using Turnitin in ICON is unavailable and not working at this time. As a result, a Page Error notice is displayed that says "Something broke unexpectedly..." Access continues to work when logging in at Turnitin.com.
A work around for this, when creating new assignments in ICON, is to use the Plagiarism Framework configuration to work with SpeedGrader. The instructions for this process are available at: Creating an assignment in Feedback Studio using Canvas Plagiarism Framework
Support staff are working with Turnitin Support to clarify and resolve the
[Closed] Planned Maintenance - SiteNow
SiteNow's hosting provider will be performing maintenance. Some applications may experience a temporary interruption of service.
[Closed] Planned Maintenance - Data Center Operations & Services
Nature of the work – Routing will be changed for global-scope and local-scope networks used by ITS Enterprise Infrastructure (EI) managed or hosted servers in the LC datacenter. This work affects both general and secure server networks. All other LC networks (customer-managed, storage, or non-EI tenants) are not in scope.
Expected impact on services: For each network change, all servers/services on that network will be inaccessible for up to 5 minutes.
[Closed] Planned Maintenance - Multiple Services, Nagle-Duda Gymnastics & Spirit Squads Training Center
Network Engineering Services will be upgrading the campus wired infrastructure. During this upgrade wired and wireless connectivity will be down.
[Closed] Planned Maintenance - Multiple Services
Managed Windows Servers will be undergoing monthly patching during their normally scheduled maintenance window.
Please contact the ITS Help Desk if you are interested in the list of patches that will be applied or if you have any questions.
[Closed] Planned Maintenance - SiteNow
SiteNow's hosting provider will be performing maintenance. Some applications may experience a temporary interruption of service.
[Closed] Planned Maintenance - Gradescope
Gradescope has a scheduled maintenance window on Saturday March 15, 2025 from 10am-11am CST. During this time, all features of Gradescope will be inaccessible. More information can be found on the Gradescope status page.
[Closed] Service Degradation - ICON
Canvas is having a problem with submitting assignments via dragging and dropping files into a file upload assignment. The workaround to submit a file to an assignment is to click "Start Assignment", click the rocket graphic to open files, then select the file and click "Submit Assignment". ITS staff are working with the vendor on resolving this issue.
[Closed] Planned Maintenance - Multiple Services
ITS will be upgrading the servers that provide wireless authentication.
During the first half hour access to UI-Guest and the UI-DeviceNet Registration Portal will be unavailable.
There should be no impact to eduroam or UI-DeviceNet wireless authentication during the rest of the maintenance.
[Closed] Planned Maintenance - ICON Direct - RedShelf eReader and Website
The RedShelf eReader and website will be undergoing scheduled maintenance during this time. Status updates here.