Service status history

[Closed] Planned Maintenance - Clickers

Sunday, September 15, 2024, 1 - 4am

Clickers

Planned Maintenance

During the maintenance window, Top Hat will be unavailable and visitors to app.tophat.com will see a maintenance page.

[Closed] Service Degradation - Multiple Services

Saturday, September 14, 2024, 8am - Monday, September 23, 2024, 3:31pm

Virtual Private Network (VPN),

macOS

Service Degradation

The Global Protect VPN client for macOS is reporting a “A valid client cert is required for authentication.” error. This issue looks to be confined macOS devices imaged offsite starting Saturday, Sep 14. The current workaround is to install and use the Cisco VPN client from Self Service: Core Software on effected macOS devices. ITS is working to resolve the issue.

[Closed] Planned Maintenance - JAMF Pro Apple Device Management

Saturday, September 14, 2024, 2am - 2pm

JAMF Pro Apple Device Management

Planned Maintenance

The Jamf service will be upgraded to version 11.9.1. There should be no interruption of services to our clients.

[Closed] Planned Maintenance - Iowa Electronic Market

Wednesday, September 11, 2024, 1:30 - 2pm

Planned Maintenance

The Iowa Electronic Market (iem.uiowa.edu) application will be unavailable during this time.

[Closed] Planned Maintenance - Iowa Electronic Market

Tuesday, September 10, 2024, 2:30 - 3pm

Planned Maintenance

The Iowa Electronic Market (iem.uiowa.edu) application will be unavailable during this time.

[Closed] Service Degradation - ICON - McGraw Hill Question Bank - Integrated Excel

Tuesday, September 10, 2024, 1pm - Wednesday, September 11, 2024, 9am

ICON

Service Degradation

Users of McGraw Hill Question Bank assignments may experience difficulties launching integrated Excel questions. McGraw Hill is working to resolve the issue. Status updates are available here: https://status.mcgrawhill.com/index.html#!/room/3270/product/534C32363136.

[Closed] Planned Maintenance - Excelling@Iowa

Tuesday, September 10, 2024, 9 - 9:30am

Planned Maintenance

The Excelling@Iowa application will be unavailable during this time.
https://asr.uiowa.edu/initiatives/excellingiowa

[Closed] Planned Maintenance - SiteNow

Monday, September 9, 2024, 11pm - Tuesday, September 10, 2024, 7am

SiteNow

Planned Maintenance

SiteNow's hosting provider will be performing maintenance. Some applications may experience a temporary degradation of service.

[Closed] Planned Maintenance - Multiple Services, Buildings

Monday, September 9, 2024, 2:30 - 3am

eduroam,

Campus Data Network Connectivity

Carver Biomedical Research Building,

Dental Science Building,

Eckstein Medical Research Building,

Medical Education Building,

Medical Education Research Facility,

Pappajohn Biomedical Discovery Building

Planned Maintenance

Networking equipment will be rebooted. Wired and wireless services to the campus network will not be available.

[Closed] Planned Maintenance - Multiple Services, Buildings

Monday, September 9, 2024, 2 - 2:30am

eduroam,

Campus Data Network Connectivity

Afro-American Cultural Center,

Asian Pacific American Cultural Center,

Bowen Science Building,

Boyd Law Building,

College of Medicine Administration Building,

College of Nursing Building,

Field House,

Hardin Library for Health Sciences,

Hawkeye Recreation Service Building,

Iowa Bioscience Innovation Facility,

Latino-Native American Cultural Center,

Law, Health Policy and Disability Center,

Medical Laboratories,

Medical Research Center,

Pride Alliance Center,

Stanley Hydraulics Laboratory,

Westlawn

Planned Maintenance

Networking equipment will be rebooted. Wired and wireless services to the campus network will not be available.