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[Closed] Planned Maintenance - Campus Data Network Connectivity, Multiple Buildings

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Service(s) affected
Campus Data Network Connectivity
Building(s) affected
Macbride Hall,
MacLean Hall,
Medical Education Building,
Medical Education Research Facility,
Medical Laboratories,
Medical Research Center,
Pappajohn Biomedical Discovery Building,
Pappajohn Education Center,
Physiology Research Laboratory,
Plaza Centre One,
Pomerantz Center,
Power Plant,
Presidents Residence,
Pride Alliance Center
Category
Planned Maintenance

There will be a scheduled firmware upgrade on the campus data switches in multiple campus buildings. During this maintenance window, network services will be temporarily disrupted. The expected downtime is approximately 15 to 60 minutes while the upgrade is in progress.
 

We recommend saving your work and logging off any critical systems prior to the start of the maintenance period. Services will be restored as soon as the upgrade is successfully completed.

[Closed] Planned Maintenance - Campus Data Network Connectivity, Multiple Buildings

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Service(s) affected
Campus Data Network Connectivity
Building(s) affected
108 River Street,
Hawkeye Softball Complex,
High Strength Waste Treatment Building 1820,
ITS Switching Facility,
Lakeside Lab Library,
Landscape Services Complex,
Latino-Native American Cultural Center,
Law, Health Policy and Disability Center,
Levitt Center for University Advancement,
MERGE,
Mossman Business Services Building,
Schaeffer Hall,
Sciences Library,
Shambaugh House,
Soccer Complex Facility,
Social Sciences Research Building,
Spence Labs,
Stanley Hydraulics Laboratory,
Stanley Museum of Art,
State Historical Society Building,
Theatre Building
Category
Planned Maintenance

There will be a scheduled firmware upgrade on the campus data switches in multiple campus buildings. During this maintenance window, network services will be temporarily disrupted. The expected downtime is approximately 15 to 60 minutes while the upgrade is in progress.
 

We recommend saving your work and logging off any critical systems prior to the start of the maintenance period. Services will be restored as soon as the upgrade is successfully completed.

[Closed] Planned Maintenance - SiteNow

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Service(s) affected
SiteNow
Category
Planned Maintenance

SiteNow's hosting provider will be performing maintenance from 11pm - 7am on the dates affected. Some applications may experience a temporary interruption of service.

Maintenance reference: #7091

[Closed] Planned Maintenance - JAMF Pro Apple Device Management

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Service(s) affected
JAMF Pro Apple Device Management
Category
Planned Maintenance

ECM will be upgrading Jamf Self Service to Self Service+ on all macOS 13 and greater devices.

[Closed] Planned Maintenance - Campus Data Network Connectivity, State Hygienic Laboratory

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Service(s) affected
Campus Data Network Connectivity
Building(s) affected
State Hygienic Laboratory
Category
Planned Maintenance

There will be a scheduled firmware upgrade on the campus data switches in the State Hygienic building. During this maintenance window, network services will be temporarily disrupted. 

We recommend saving your work and logging off any critical systems prior to the start of the maintenance period. Services will be restored as soon as the upgrade is successfully completed

[Closed] Service Degradation - Enterprise Service Center (ESC) - Halo

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Service(s) affected
Enterprise Service Center (ESC)
Category
Service Degradation

Users report lag/slowness when viewing or editing tickets in Halo. Users may also see a message stating "We're having trouble getting data at the moment..." This issue has been reported to the vendor.

[Closed] Service Degradation - Multiple Services

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Service(s) affected
Microsoft 365: Email & Calendaring,
Microsoft Office
Category
Service Degradation

Users may be unable to use classic Outlook when the Teams Meeting Add-in is enabled.

Specifically, impacted users may experience crashes while using the classic Outlook on any client, or be unable to launch the service. 

Microsoft said "while we work on the permanent fix, we recommend impacted users upgrade to the latest Outlook version."

[Closed] Planned Maintenance - SiteNow

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Service(s) affected
SiteNow
Category
Planned Maintenance

SiteNow's hosting provider will be performing maintenance from 11pm - 7am on the dates affected. Some applications may experience a temporary interruption of service.

Maintenance reference: #7089

[Closed] Planned Maintenance - Linux Software Mirrors

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Service(s) affected
Linux Software Mirrors
Category
Planned Maintenance

Linux software mirrors will be down for maintenance during this period.

[Closed] Planned Maintenance - Campus Data Network Connectivity, Iowa Bioscience Innovation Facility - UIP

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Service(s) affected
Campus Data Network Connectivity
Building(s) affected
Iowa Bioscience Innovation Facility
Category
Planned Maintenance

Planned Service Interruption – Data Switch Firmware Upgrade
Please be advised that we will be performing a scheduled firmware upgrade on two data switches for UIP - IBIF.
During this maintenance window, network services will be temporarily disrupted. The expected downtime is approximately 15 to 60 minutes while the upgrade is in progress.
We recommend saving your work and logging off any critical systems prior to the start of the maintenance period. Services will be restored as soon as the upgrade is successfully completed.
We appreciate your patience and understanding.