Advanced options

[Closed] Service Announcement - Printing in Computer Labs (ITCs)

-
Service(s) affected
Services affected
Printing in Computer Labs (ITCs)
Category
Service Announcement

Starting Friday, August 1, printing prices in Instructional Technology Centers (ITCs) will increase to:

  • $0.07 per black and white impression
  • $0.20 per color impression

Departments hosting student printers will be reimbursed at:

  • $0.03 for black and white
  • $0.16 for color

This adjustment supports the sustainability of printing services while keeping costs below local alternatives.

[Closed] Planned Maintenance - SiteNow

-
Service(s) affected
Services affected
SiteNow
Category
Planned Maintenance

SiteNow's hosting provider will be performing maintenance. Some applications may experience a temporary interruption of service.

Maintenance reference #6404

[Closed] Planned Maintenance - Campus Data Network Connectivity, Multiple Buildings - Brocade Switches

-
Service(s) affected
Services and buildings affected
Campus Data Network Connectivity
Building(s) affected
Boyd Tower,
Health Care Support Services Building,
ITF,
Lindquist Center,
Plaza Centre One
Category
Planned Maintenance

A firmware update will be applied to the Brocade switches.  No impact on services is expected.

[Closed] Planned Maintenance - SiteNow

-
Service(s) affected
Services affected
SiteNow
Category
Planned Maintenance

SiteNow's hosting provider will be performing maintenance. Some applications may experience a temporary interruption of service.

Maintenance reference #6405

[Closed] Planned Maintenance - Multiple Services

-
Service(s) affected
Services affected
Microsoft 365,
Microsoft Teams
Category
Planned Maintenance

ITS will extend on-premises Active Directory group cleanup processes to include Microsoft Entra groups.  This change will align with our existing Active Directory cleanup processes to ensure that we remove former student, faculty, and staff HawkIDs from cloud-only groups hosted in Entra that impact Microsoft Teams and Microsoft 365 Groups.

[Closed] Planned Maintenance - Multiple Services

-
Service(s) affected
Services affected
Windows,
Microsoft SQL Server Hosting and Administration,
Virtual Server
Category
Planned Maintenance

Managed Windows Servers will be undergoing monthly patching during their normally scheduled maintenance window.

Please contact the ITS Help Desk if you are interested in the list of patches that will be applied or if you have any questions.

[Closed] Planned Maintenance - SiteNow

-
Service(s) affected
Services affected
SiteNow
Category
Planned Maintenance

SiteNow's hosting provider will be performing maintenance. Some applications may experience a temporary interruption of service.

Maintenance reference #6403

[Closed] Outage - Iowa Health Data Resource Data Enclave

-
Service(s) affected
Services affected
Iowa Health Data Resource Data Enclave
Category
Outage

Several IHDR shares are currently unavailable. ITS Research Services is investigating.

[Closed] Planned Maintenance - Linux Software Mirrors

-
Service(s) affected
Services affected
Linux Software Mirrors
Category
Planned Maintenance

Linux Software Mirrors will be down for maintenance.

[Closed] Service Degradation - Interactive Data Analytics Service (IDAS)

-
Service(s) affected
Services affected
Interactive Data Analytics Service (IDAS)
Category
Service Degradation

The shared class folders (classdata) are currently unavailable. ITS Research Services is investigating. This is related to the wider LSS outage, so we currently do not have an estimate time for resolution.