On-campus users on the Healthcare network are currently having issues accessing ICON. ITS staff are working to identify and resolve the issue.

WW Norton courseware users may be experiencing issues when logging into and using eTexts and courseware features. WW Norton is actively investigating and deploying a fix. Status updates here.

Top Hat is currently investigating an issue impacting Gradebook access for students and instructors.  Accessing the Gradebook tab in Top Hat does not load the page.  The issue is being reviewed and a solution will be determined.  

Use this link to follow the incident report from Top Hat: https://status.tophat.com/incidents/qj5crwp9ryvn 

Solstice pods are experiencing a degradation where some pods are not functioning as expected.  Users may not be able to find or connect to specific Solstice pods. ITS engineers are aware of this issue and working with the vendor to resolve this issue.

Some users may experience error messages such as "Unlicensed Product" when using Microsoft 365 desktop applications (Outlook, Word, etc.). Microsoft is aware of the issue and is currently investigating the root cause.

If you encounter issues with Microsoft 365 desktop applications, the web version is fully functional and available through https://office365.uiowa.edu.

This alert will be updated as additional information becomes available from Microsoft.