University Capitol Centre , 2520B
200 South Capitol Street, Iowa City, IA 52240
The target audience for this class is people currently using, or will soon begin using, Skype for Business as their telephone service using a Windows machine.
Here are the topics we will cover:
- Basic call handling
- Making and receiving a call
- Placing a call on hold
- Transferring or forwarding a call
- Voice mail basics
- Retrieving a voice mail message
- Recording a voice mail greeting
View all available session dates and times, and enroll by logging into Self Service | My Training (under the PERSONAL tab) | Enroll in Courses. Enter ’skype’ in the yellow search box, and choose your session.