Getting started with Two-Step Login

  1. Download the Duo Mobile app on your phone or tablet.
  2. Log in to the Account Center with your HawkID and password to set up and manage your Two-Step Login account.
  3. Follow the instructions to add your phone or tablet and set up Duo Mobile.

From the Account Center, you also can enroll another device as a backup method. See detailed instructions in this support article on how to manage your Two-Step profile and devices.

Instructions to set up and enroll in Two-Step Login for the first time

  1. Log into the Account Center with your HawkID and password.
  2. If you're new to Two-Step Login, you may see an information screen. Click "Set up Two-Step Login" to proceed.
  3. Select Add Phone/Tablet and enter a descriptive label for your device e.g., "My phone".
Add phone/tablet screen with an open field to create a label for the device

4. Follow instructions for setting up Duo Mobile. If you haven’t already installed the app on your device, install it now.

5. Open the Duo Mobile app and scan the QR code. If you are working from the same mobile device you want to add, click the “Add Duo Account” button.

device activation screen with a QR code example to scan
Screen shot of set up on mobile phone

6. Duo Mobile will create an account for your University of Iowa logins.

Screenshot showing University of Iowa account info

7. Click “Verify Duo Push” to send a push notification to Duo Mobile on the device you’re adding. Open Duo Mobile and click the green “Approve” button.

Screenshot showing login approval options

8. You’re now enrolled in Two-Step Login. You’ll use your device and the Duo Mobile app to verify your logins.

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