We have seen an increase in issues of users having trouble opening shared calendars and resources and noticed that the users do have permissions to the mailboxes. 

A solution that Microsoft provided was to temporarily turn off shared calendar improvements:

  1. In Outlook, choose File | Account Settings | Account Settings
  2. Double click on your account
  3. Click More Settings
  4. Click the Advanced tab.
  5. De-select "Turn on Shared Calendar Improvements" in the Microsoft 365 Features section.
  6. Click OK
  7. Close Outlook
  8. Restart Outlook
  9. Re-open the calendar again. NOTE:  you may need to delete the calendar from your list of calendars that were previously opened. 

 

Last updated
Article number
6796