Microsoft 365: Email & Calendaring

Available to
Staff,
Students,
Faculty,
Researchers,
IT Professionals,
Guests
Description

Microsoft 365 is the primary campus email and calendaring service for Faculty, Staff, and Students. The service can be used through a web interface and email apps such as Microsoft Outlook, as well as mobile devices. From this page, you can find configuration instructions, answers to frequently asked questions, and information on various apps and mobile devices using Microsoft 365.

IMPORTANT NEWS

Support ends for Office 2016 and Office 2019 on October 14, 2025.   After that date, no further updates, security fixes, or technical support will be available for these versions of Office. While the applications may continue to function, using unsupported software could lead to potential security risks, compliance risks, system incompatibilities, and other issues.  Please update your Office application to the most recent version.

 

Listserv Removal Project, we will no longer create new Listserv lists and any lists that haven't been used in more than 13 months will be deleted.  See https://its.uiowa.edu/services/listserv-owner-information-listserv-mailing-list-service/listserv-removal-project for information.

PHISHING SCAMS

As phishing scams are becoming more common and problematic for users, please see How to Recognize and Avoid a Phishing Scam. Also, see Phishing Examples and How to Report a Phishing Scam or Spam Email

IT staff or any University or hospital employee will never ask for your password or DUO code. If someone does, stop all communication immediately and contact the Help Desk.
If you believe your account has been compromised, reset your HawkID password right away and notify the Help Desk.

ITS Help Desk
Phone: 319-384-4357
Email: its-helpdesk@uiowa.edu

HCIS Help Desk
Phone: 319-356-0001
Email: helpdesk-hcis@uiowa.edu

Support and Training