During the maintenance window, Top Hat will be unavailable and visitors to app.tophat.com will see a maintenance page.

Users might have trouble starting IDAS sessions. Any active sessions will continue to run. No jobs will be affected.

During the maintenance window, Top Hat will be unavailable and visitors to app.tophat.com will see a maintenance page.

During the maintenance window, Top Hat will be unavailable and visitors to app.tophat.com will see a maintenance page.

Web Login services will be intermittently unavailable while ITS performs scheduled maintenance to migrate databases to new physical hardware.

During this time, systems that rely on the Identity Warehouse will be intermittently unavailable. This will include:

• Web Login (login.uiowa.edu and idp.uiowa.edu) and any webapps that are HawkID authenticated
• Account Center
• IAM Tools
• IDW Views

All applications that rely on Web Login services may be intermittently unavailable during this period.

A total outage of ~30 minutes is expected sometime during the maintenance window.

ITS will be migrating all wireless services to the new campus network.

ALL campus wireless services will be interrupted for 10-15 minutes during the migration.

NOTE: This does not impact wireless in IOWA Healthcare facilities (including eduroam in those facilities)

RedShelf will be performing scheduled maintenance on their eReader. During this maintenance window, users may experience brief interruptions in accessing the eReader. Banners will be in place in the eReader three days in advance, notifying users of the upcoming maintenance window. Status updates: https://status.redshelf.com/.

ITS staff will be perform maintenance on the SQL Server for Clarity Connect. During the maintenance window, calls will not route and users will be unable to access Clarity Connect

There will be a maintenance window of the ICON Dashboard on Saturday, September 28, 2024, from 8 AM to 10 AM in order to replace the SAN Storage for the backend database.

We expect the service downtime to be up to 1 hour.  Access to the ICON Dashboard may not be available during this maintenance window.