Due to limited resources during the COVID-19 crisis, the RRDS service should only be used by those who need it for its intended purpose and not a work from home solution. RRDS is specifically meant for those who need access to statistical analysis applications in a high performance computing environment. If you need help or recommendations for working from home effectively, see https://its.uiowa.edu/remote. Thanks for your understanding during this time!
The Research Remote Desktop Service (RRDS) provides a Windows virtual desktop environment through which users can remotely access research data (Level 1, 2, and 3) and pre-installed analysis software. RRDS offers various statistical software and can be accessed from both on-campus and off-campus using a VPN connection. Users are required to have a working HawkID and Duo set up to log in and use the service. HealthcareIDs are not able to access the service at this time. Please see the How to and Support tab for more information about RRDS and how to connect.
Past 90 Days
These issues are resolved.
Multiple RDS services (including RemoteAdmin, RemoteBI, and Research RDS) are experiencing degradation of service. ITS is working on resolving the issue and expects interruptions in service after 5:00pm today. Please contact the ITS Help Desk if you have questions or concerns.