Available to
There is no charge for use of this service.

The Research Remote Desktop Service (RRDS) provides a Windows virtual desktop environment through which users can remotely access research data and pre-installed analysis software. RRDS is specifically meant for those who need access to statistical analysis applications in a high performance computing environment and is not meant as a work from home solution. RRDS offers various statistical software and can be accessed from both on-campus and off-campus using a VPN connection. Users are required to have a working HawkID and Duo set up to log in and use the service. HealthcareIDs are not able to access the service at this time.  

Please see the How to and Support tab for more information about RRDS and how to connect.

Please navigate to the Data Classification Guide to IT Services for information on what types of data can be used on the service.


Current Status

There are currently no alerts.


Services scheduled for maintenance over the next 7 days. Please refer to the calendar view of alerts for a complete schedule.
There is currently no planned maintenance.

Past 90 Days

Color bar indicators flow left to right, from oldest to most recent status.

Alert History

Tuesday, June 30, 2020 - 8:00am
Wednesday, July 1, 2020 - 7:00am
Wednesday, July 1, 2020 - 7:15am

These issues are resolved. 


Multiple RDS services (including RemoteAdmin, RemoteBI, and Research RDS) are experiencing degradation of service. ITS is working on resolving the issue and expects interruptions in service after 5:00pm today. Please contact the ITS Help Desk if you have questions or concerns.

Last updated: 
Wednesday, July 1, 2020 - 7:11am

Research Remote Desktop Service Contact Information