Yes. You own and control your data within the UI Claude for Education workspace. By default, your data or conversations are not used to train its AI models. Information you explicitly submit as feedback or otherwise authorize for model improvement may be treated differently. For more information, see this data training guidance.

Be sure that you understand data classifications, protect sensitive information, and follow university privacy requirements when using AI. Claude for Education can be used with data classified as public and university internal. Restricted-Critical data is permitted for use with consultation from your local IT director or the Information Security and Policy Office.

Claude for Education is not approved for use with patient data or other data requiring HIPAA compliance. Protected health information (PHI) must not be entered into this service. A separate HIPAA-ready Claude workspace, designed with additional protections for certain sensitive data, is expected to launch in the first quarter of 2027. Please contact the Joint Office for Compliance with any questions at 319-384-8282 or [email protected].

Claude for Education is available to UI faculty and staff. A license purchase and department IT approval are required.

Individual student licenses are not supported at this time. Student access through faculty-requested class groups may be available in the future.

To receive a license for Claude for Education:

1. Connect with your supervisor.
2. If your supervisor approves, you can reach out to your department’s IT lead to request the license.
3. Submit the AI Tool License Request in UI Workflow, select Claude, choose standard or premium, and provide the MFK.

Approval from your supervisor and department IT leader is required.

Once approved and provisioned, you will receive a welcome email inviting you to join the UI workspace on Claude.

Access is usually available within a few hours after approval. If you have not received access after that time, contact the ITS Help Desk.

Standard is recommended for most everyday university work. Premium provides a higher usage allowance.

Your department is charged using the MFK provided on the license request.

If you frequently reach your standard usage limit, contact your IT lead to discuss a premium license.

1. Open Claude in your browser.

2. Sign in using your [email protected] email address. 

   
3. When prompted for Continue with SSO, select that and enter your HawkID and password.
4. Confirm that you are in the University of Iowa workspace before entering university information.

Note: If you have an existing personal Claude account, you may need to select the UI organization from the account menu.

The University of Iowa’s Claude for Education workspace gives you access to the latest Claude models. All users, with either a Standard or Premium seat, can use the latest versions of Claude Opus, Sonnet, and Haiku. Premium seat holders also have access to Claude Fable.

You can switch between models using the model selector in the chat window. As a general guide, Haiku is fastest and best for quick, simple tasks; Sonnet balances speed and capability for most everyday work; Opus and Fable are best suited for complex reasoning, research, and in-depth analysis.

Additional models may be enabled for specific groups in the future, subject to ITS review, and may require additional charges.

The University of Iowa has an enterprise agreement with Anthropic, and new personal Claude sign-ups using university email addresses are no longer available.

For university work, request a Claude for Education license through the AI Tool License Request form. For personal use, create an account with a personal email address.

If you have an existing personal Claude account associated with your University of Iowa email address ([email protected]), you can migrate eligible chats and data to your Claude for Education account.

To move your data:

1. Sign in to Claude with SSO and switch to your University of Iowa workspace.
2. Navigate to Settings > Account > Close your personal account.
3. Follow the prompts and select Bring your data with you to transfer your eligible data to Claude for Education.

Important: This process closes your personal Claude account. Some content and settings may not transfer, and the migration cannot be reversed.

Before proceeding, review Anthropic's guidance on what moves and what doesn't.

A Project is a workspace where you can organize related conversations, upload reference documents, and provide instructions for an ongoing task.

Projects can support university work such as:

• Developing teaching or training materials
• Drafting departmental documentation
• Summarizing reference materials
• Preparing communications for a particular audience

Review and apply your judgment to all AI-generated content before using or sharing it.

All information used in a Project must follow University of Iowa data classification requirements. These requirements apply to uploaded files, instructions, and conversations.

For more information, see Anthropic’s Projects guide.

Claude for Education includes features to support writing, document review, and other university work. Feature availability may change as new capabilities are reviewed and enabled.

Available with standard and premium licenses:

• Conversations
• File uploads
• Projects
• Claude Code
• Approved connectors, including Atlassian, GitLab, Slack, Smartsheet, and Trello. Access may vary by group.

Available with a premium license:

• A higher usage allowance

Subject to university approval and configuration

• Additional connectors to external services must be evaluated and approved for specific groups on a case-by-case basis.
• New features introduced by Anthropic are also subject to university review before being enabled.

For questions about features currently available in the University of Iowa workspace, contact the ITS Help Desk.

Each license includes a usage allowance. Open Settings → Usage to view your usage and reset time.

If you reach your limit, you will need to wait until the allowance resets. If this happens frequently, contact your supervisor and IT lead to discuss moving to premium.

Beginning Nov. 1, 2026, an 180-day retention period will apply to content stored in Claude, including Claude Chat, Claude Code, and Cowork.

This means that any content that is more than 180 days old will no longer be available in Claude. We encourage you to export any chats, artifacts, designs, or other Claude content you want to retain beyond the retention period.

If your Claude for Education license is removed, your chats, projects, skills, and other associated data will be retained for 180 days under the University of Iowa's data retention policy.

If your access is restored within this 180-day period using the same University of Iowa email address ([email protected]), your previously saved chats, projects, and skills will be restored.

After 180 days, your data and chats will be automatically deleted and cannot be recovered.

For more information, see Anthropic's documentation on data retention when a user is removed from an organization.

You can download the Claude desktop application by visiting the Claude Download page.

After downloading and installing the application, follow these steps to sign in using your University of Iowa account:

1. Open the Claude application.
2. Sign in using your [email protected] email address.
3. When prompted for Continue with SSO, select that and enter your HawkID and password.
4. Confirm that you are in the University of Iowa workspace before entering university information.

Once signed in, you can begin using Claude Education through the desktop application.

For support, contact the ITS Help Desk.

For training, explore Anthropic’s self-paced learning resources:

• Claude Academy: Browse available courses.
• Claude 101: Learn the basics of using Claude.
• Claude Code 101: Get started with Claude Code.
• Introduction to Claude Cowork: Learn about Claude Cowork and its capabilities.

Note: These materials may include features that are not available in the UI Claude for Education workspace. Some capabilities, including connectors to external services, require ITS review and approval for specific groups.