Note: To access these drives from off-campus, you must be connected to the VPN client using the directions on this page: https://its.uiowa.edu/support/article/115421

Access control for the share is done with Active Directory groups. File and directory permissions of the root level share are managed by ITS-Research Services. Share owners can view and modify the users who are members of their share groups using the Access Management site. Additional support documents are available for viewing and modifying group members and delegating management of groups.

If you are encountering problems mounting your LSS share, contact research-computing@uiowa.edu for assistance.

Mapping LSS Drive on Windows
  1. Go to the search box at the bottom left of your screen and search for This PC

  2. In the computer tab at the top, select Map Network Drive

    Where to find Map Network Drive in Windows 11 File Explorer
  3.  the Drive drop-down menu, select an open letter (e.g. R)

  4. In the Folder field type the server and path provided for your LSS share "\\<specific hostname>.hpc.uiowa.edu\<name of your share>"  

    Enter network folder path

     

  5. If you are connecting to the LSS drive from a computer that you are not logged into with your HawkID (e.g., a personal computer or a UIHC workstation), check the box "Connect using different credentials".
  6. Select Finish

  7. To complete the process, you may need to login with your HawkID and password in the dialog box. Make sure to put HawkID@uiowa.edu or IOWA\HawkID (replacing 'HawkID' with your own HawkID) in the username field

    Enter credentials


     

Mapping LSS Drive on macOS
  1. Open Finder.
     

  2. Go to the Go menu at the top of your screen and select Connect to Server... or by pressing CMD + K
     

    Screenshot of macOS Menu Bar

     

  3. Fill in the Server Address field with the server and path for the LSS share
    • smb://iowa\<your HawkID>:*@<LSS hostname>.hpc.uiowa.edu/<share name>

    • Example: smb://iowa\HERKEY:*@itf-rs-store123.hpc.uiowa.edu/test_share
       

      server address

       

  4. Optionally click the + button at the bottom left to add it as a favorite server and then click Connect.
      

  5. Login with your HawkID@uiowa.edu and HawkID password to access the server
    Make sure Registered User is selected
    You may select Remember this password in my keychain
     

    Screenshot of macOS Login to Server

NOTE: If you receive a message like 'Access to your account on the server has been denied. Contact your system administrator for more information.', This message is typically encountered if there was a typo in your password, an old/incorrect password was entered, or your HawkID account has been locked because of too many bad login attempts (this is common after changing your HawkID password).

To resolve this issue:

  1. Navigate to https://hawkid.uiowa.edu/ and use the "Unlock Your Account" tool to unlock your HawkID account.
  2. Open the application "Keychain Access" and check for the name of the LSS share. If this exists, delete it (select the line and push the Delete key on your keyboard, or right-click on the item and select "Delete").
  3. Restart your computer and follow the instructions above to map the drive again.

Mapping LSS Drive on Unix/Linux

This varies by distribution but is generally similar to these instructions:

The server and path to your share were provided when it was configured, generally they are of the format "<specific hostname>.hpc.uiowa.edu/<name of your share>"
All methods will require you to authenticate with your HawkID and associated password.

Once you have mounted the share it will appear as a drive or folder in applications.

 

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