Polycom Desk Phones provide essential telephone functions for VoIP telephony users. The pull-down menus below provide access to Quick Start guides and login information.

Login to your Polycom Phone

Polycom Phone Login Overview

In order to use your Polycom phone with your personal account, you must sign into the phone. 

Login on Teams on CCX Phones

CCX sign in
Four-step sign-in guide showing a Poly CCX 505 phone connected by PoE, the device code, browser code entry, and Teams home screen.

Login Using your a VVX or E-Series Phone 

sip sign in
Four-step Teams SIP Gateway sign-in guide for Poly VVX or E-Series phones. The guide shows PoE connection, aka.ms/siplogin pairing, browser authentication, and completed sign-in.

 

CCX Phone Quick Start Guides

The resources below provide instructions for functions such as:

Answering a call

ccx answer
ccx end call

 

ccx call hold
ccx transfer
ccx forward

VVX Phone Quick Start Guides

The resources below provide instructions for functions such as:

Answering a call

vvx answer
vvx end call
vvx hold
vvx transfer

Departmental Accounts

Not all phones are matched with an actual person. There are many departmental accounts across campus that use these phones. If you need a departmental account signed in, create a Halo ticket and assign it to the Unified Communications team with the MAC address of the phone (this can be found on the bottom of the phone near the bottom) and the number you'd like associated with the phone (if it is an existing number). The team will be able to get the phone signed in from there and will reach out if they need further assistance.

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