Staff | Information Technology Services

Two-Step Login with Duo Security

A device (usually a mobile phone) is used to verify identity after entering a HawkID and password to log in to university applications with sensitive data. Duo Security is the vendor providing Two-Step Login services to the University.

Microsoft Skype for Business

Also known as

Lync

Skype

Microsoft Skype for Business (Lync) enables users to communicate securely. Skype for Business unifies voice and video calls, meetings, presence, and instant messaging in one easy-to-use client.

Office 365: Email & Calendaring

Office 365 is the primary campus email and calendaring service for Faculty, Staff, and Students. The service can be used through a web interface and email clients such as Microsoft Outlook, as well as mobile devices.

Information Technology Services (ITS) offers a wide range of computing services and resources for staff in order to help them perform their jobs more effectively and efficiently.

Visit Our Service Catalog

The ITS service catalog offers a wide range of computing and technology services and resources for staff.

Online Training

Want to learn more about technology for your job or just for your own knowledge? Take a look at LinkedIn Learning, a free online training service available to staff at the UI. Topics include Microsoft Office software, Windows and Mac, programming/development, photography, social media and much more.

Get Help

Contact the Help Desk for any and all technology needs including troubleshooting and software repair.

Technology Resource Guide

The Tech Resource Guide is a downloadable booklet that introduces you to many of the technology resources available to you.

Common Actions

Change HawkID Password

Connect to Wireless Network (eduroam)

How to install Microsoft Office (ProPlus) for free!

Download Software

Create Successful Hybrid and Remote Meetings

View All Services and Software