It is often necessary to remove the eduroam wireless network profile in order to reconfigure it with a new password. In OS 13.0.1 or above, remove the profile through System Preferences. This requires administrative rights on the computer.

1. Select the Wi-fi Icon from the top menu bar.

Wifi Icon Selected with eduroam as a known network and Wi-Fi Settings... highlighted

2. Select Wi-Fi Settings...

Pop-up box that display the Wi-Fi settings for a Mac, The three dots next to the known network eduroam is highlighted

3. Select the circle with the three dots inside.

Forget This Network is highlighted after the circle with the three buttons is selected

4. Click Forget This Network.

5. Close out of the open windows. You can now reconnect and reconfigure your machine to the eduroam wireless network.

If you have any issues removing the saved network profile, please contact the ITS Help Desk for further assistance.

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Last updated: 
May 23, 2023