It is often necessary to remove the eduroam wireless network profile in order to reconfigure it with a new password. In OS X 10.8 or above, remove the profile through System Preferences. This requires administrative rights on the computer.

1. Select System Preferences... from the Apple Menu.

Apple Menu > System Preferences...

2. Select Profiles.

System Preferences Profiles Icon

3. All saved profiles will load.

4. Click the eduroam Wireless Network to select it then click the minus sign near the bottom right to remove it.

network profiles menu with eduroam selected and red circle around minus sign in lower left

4. Close out of the open windows. You can now reconnect and reconfigure your machine to the eduroam wireless network.

If you have any issues removing the saved network profile, please contact the ITS Help Desk for further assistance.

Article number: 
Last updated: 
May 1, 2018