It is often necessary to remove the eduroam wireless network profile in order to reconfigure it with a new password. In OS X 10.8 or above, remove the profile through System Preferences. This requires administrative rights on the computer.

1. Select System Preferences... from the Apple Menu.

mac system preferences menu located in top left under apple logo

2. Select Profiles.

system preferences menu with red circle around network profiles section in lower right

3. Only created profiles will appear. 

4. Click on Eduroam Wireless Network to select it and then click the minus sign to remove it.

network profiles menu with eduroam selected and red circle around minus sign in lower left

4. Close out of the open windows. You can now reconnect and reconfigure your machine to the eduroam wireless network.

If you have any issues removing the saved network profile, please contact the ITS Help Desk for further assistance.

Article number: 
101458
Last updated: 
January 4, 2017
Category: