Configuration Instructions

Need assistance in determining the best configuration method for your computer? Contact the ITS Help Desk.

Note: Administrative rights on the computer are required to set up the wireless configuration.

To manually configure your Mac to connect to the UI Wireless eduroam network:

1. Run the Mac OS Software Update and make sure that you have installed all updates for Mac OS X.

2. Select the configuration options by clicking on the Wireless Icon on your toolbar and selecting Open Network Preferences

highlighted - open network preferences...

Wi-fi on

3. On the Network Preferences window, click on Wi-Fi and select the Join other Network... from Net.  (If the lock in the lower left corner of the screen is closed, click on the lock and use your Mac Admin password to allow changes).

highlighted - join other network...

4. On the new window, Enter eduroam in the Network Name field and select WPA2 Enterprise from the Security drop-down list.

Wi-fi network choose security

5. Enter your HawkID followed by @uiowa.edu in the Username field (jehawk@uiowa.edu, for example) and your HawkID password in the Password field.

Wi-fi network password

6. Click the Join button (you may need to verify changes with your Mac Admin password). Then click the Apply button on the Network Options window.

If you have any questions during the setup process please contact the ITS Help Desk.

Configuration Instructions

1. Run all Windows Updates. Verify that all critical patches and security updates are installed. You may also need to update the drivers for their wireless card. Usually these can be obtained from the laptop manufacturer's website.

2. On the start bar in the lower right hand corner, open up available network connections by selecting the wireless ICON.

selectededuroam

3. Select eduroam and click Connect (select Connect Automatically if you wish to have eduroam connect without authenticating when you resume using your computer).

eduroam connect automatically checkmarked box

4. Accept the certificate by clicking Connect again.

eduroam continue connecting?

5. Make sure "Use my Windows user account" is unchecked. Enter your HawkID followed by @uiowa.edu in the Username field (jehawk@uiowa.edu, for example) and your HawkID password in the Password field and click OK.

eduroam hawk ID and password

6. Accept the certificate again by clicking connect.

eduroam continue connecting?

If you have questions during the setup process please contact the ITS Help Desk.

The eduroam Configuration Assistant Tool (CAT) is recommended for configuring laptops and mobile devices that are having issues connecting when configured manually.

For further instructions please refer to the eduroam Configuration Assistant Tool

To connect your Chrome OS laptop to eduroam:

1. Click on the Wifi symbol in the bottom right of your screen and select the network option.

Wi-fi networks

2. Choose Join other... and select advanced.

3. Enter eduroam in the SSID field and select PEAP from the EAP method drop down menu. Enter your HawkID followed by @uiowa.edu (jehawk@uiowa.edu, for example) in the Identity field, your HawkID Password in the Password field, and leave the Anonymous Identity field blank.

Join Wi-Fi Network

4. Click Connect.

If you have any questions during the setup process please contact the ITS Help Desk.

The CLAS Linux Group provides UI Wireless Access for Linux instructions. Please note that these instructions are not supported by the ITS Help Desk.

Article number: 
655
Last updated: 
May 9, 2022
Category: