Check if Skype for Business is Downloaded to Your Desktop

If you cannot find the Skype for Business 2016 client as a desktop app on your machine, please contact your local IT support person.


  1. From the Taskbar, open the Windows Start menu.
  2. Within the Start menu, begin searching by typing Skype for Business.
  3. Any related Skype for Business items will populate within your search results.
  4. Confirm that the Skype for Business 2016 desktop app is listed within the results.


  1. From the Finder, open the Applications menu.
  2. Within the Applications menu, scroll through the alphabetically listed applications.
  3. Confirm that the Skype for Business desktop app is listed within the results.

Skype for Business

Log Into Your Skype for Business Desktop Client

Information about logging in to your Skype for Business desktop client is available at this link. 

Update Your Contact Card Information Through UI Employee Self Service

Changes will be reflected in the University Global Address List as well as your Skype for Business Contact Card.

  1. Open Employee Self Service by navigating to
  2. Log in using your HawkID and Password.
  3. Next, select the tab marked Personal.
  4. Click on the link labeled Name/Address/Phone Change.
  5. Enter your personal office number in the field marked Office Phone.
  6. Select Submit Address Update.
  7. The change may not be immediate and can take up to 24 hours to appear within your client.

ITS Recommended Skype for Business Devices

Any preferences for other devices listed on the Devices and Purchasing page will need to be paid for by the user's college or department.

Standard Skype for Business Device

Alternative Skype for Business Devices

  • To ensure the best user experience, all devices must be optimized for Microsoft Skype for Business.
  • Please work with your local IT support staff regarding the purchasing needs of your college or department.

Skype for Business Training & Support

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Article number: 
Last updated: 
August 28, 2019