Push notifications to the Duo Mobile app on a mobile phone or tablet are the fastest, easiest, and most reliable way to complete two-step logins.

Downloading and setting up the app takes a few minutes, but ultimately will save you time. Push notifications are quicker, simpler, cheaper, more accessible, and more discreet than phone calls or other methods. Using push notifications also saves money, the university pays fees when Two-Step Login users choose phone or text authentication methods (which also can cost users depending on their phone or data plans) instead of push.

Follow these steps to get started:

Step 1: Download the Duo Mobile app

Download and install the free Duo Mobile app. Search “Duo Mobile” in your device’s app store. 

Step 2: Update your Two-Step Login profile

If your device is already enrolled in Two-Step Login, update your device settings in your Two-Step Login profile. Go to your Duo Two-Step profile and log in. (If your device is not enrolled, follow instructions for setting up a new device)

Step 3: Adjust your device settings

Check your “Two-Step Devices” list and click the name of the device where you installed the app:

Screenshot showing list of devices with Two-Step Login settings.

Step 4: Select push notifications

Under “Edit Device” options, click the radio button next to “Via the Duo Push application…”:

Screenshot showing options for two-step login authentication.

Step 5: Enable Duo push

The “Duo Push Options” window will open—click the blue “Enable Duo Push” button:

Screenshot showing dialogue box.

Step 6: Scan the QR code

You’ll be directed to a page with a QR code. Open the Duo Mobile app on your device and follow the instructions to scan the QR code with the device’s camera. If, during this process, you see a popup that says "'Duo Mobile' Would Like to Send You Notifications" press "Allow". 

Screenshot showing scannable QR code.

Step 7: Verify Duo push activation

Click the green “Verify Duo Push Activation” button on your computer:

Screenshot showing verification button.

Step 8: Confirm the push notification

You’ll receive a push notification to the Duo Mobile app on your device—tap it to confirm:

Screenshot of phone screen with verification prompt.

You're all set!

Your Two-Step Login profile now should show “Duo Push app” in the “Method(s)” list next to the name of your enrolled device:

Screenshot showing edited profile settings.

Make sure to select “Send Me a Push” whenever logging into an application that uses Two-Step Login:

Screenshot showing choice of authentication methods.
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Last updated: 
March 5, 2020