Push notifications to the Duo Mobile app on a mobile phone or tablet are the fastest, easiest, and most reliable way to complete two-step logins. They’re more convenient that phone calls or other methods.
Push notifications also save money. The university pays fees when Two-Step Login users select phone or text authentication methods (which also can cost users depending on their phone or data plans).
Setting up Duo Mobile push notifications takes less than five minutes. Just follow these steps:
Step 1: Download the Duo Mobile app
Download and install the free Duo Mobile app. Search “Duo Mobile” in your device’s app store.
Step 2: Update your Two-Step Login profile
If your device is already enrolled in Two-Step Login, update your device settings in your Two-Step Login profile. Go to https://apps.its.uiowa.edu/uip-tools/two-step and log in. (If your device is not enrolled, follow instructions for setting up a new device.)
Step 3: Adjust your device settings
Check your “Two-Step Devices” list and click the name of the device where you installed the app:
Step 4: Select push notifications
Under “Edit Device” options, click the radio button next to “Via the Duo Push application…”:
Step 5: Enable Duo push
The “Duo Push Options” window will open—click the blue “Enable Duo Push” button:
Step 6: Scan the QR code
You’ll be directed to a page with a QR code. Open the Duo Mobile app on your device and follow the instructions to scan the QR code with the device’s camera. If, during this process, you see a popup that says "'Duo Mobile' Would Like to Send You Notifications" press "Allow".
Step 7: Verify Duo push activation
Click the green “Verify Duo Push Activation” button on your computer:
Step 8: Confirm the push notification
You’ll receive a push notification to the Duo Mobile app on your device—tap it to confirm:
You're all set
Your Two-Step Login profile now should show “Duo Push app” in the “Method(s)” list next to the name of your enrolled device:
Make sure to select “Send Me a Push” whenever logging into an application that uses Two-Step Login:
Downloading and setting up the app takes a few minutes, but ultimately will save you time. Push notifications are quicker, simpler, cheaper, more accessible, and more discreet than phone calls or other methods.