When using the Outlook desktop client, Outlook must remain open and running in order for the delayed send to work.

1. Create a new message
2. Choose Options | More Options (... icon)  | Delay delivery
3. Set the date and time for the delivery to happen 
4. Click Close to save 
5. Click Send when ready to queue the message.

The message will remain in your Outbox until the send date and time unless you open the Outbox and send the message yourself before that time.  

Customizing the Outlook ribbon

If you use the delay delivery option frequently, you may want to customize the Outlook ribbon to include a Delay Delivery icon that is easily clickable.

1. Create a new message
2. Right click on the ribbon and choose Customize the ribbon 
3. In the right hand column, choose the New Group icon.
4. Right click and choose Rename
5. Change the name to Delay Delivery
6. In the left hand column, click the down arrow of "Choose commands from" and select Main Tabs
7. Select Options and then More Options
8. Click Delay Delivery and then click the Add button when it becomes clickable. It should appear under the new Delay Delivery group in the right column
9. Click OK to save changes

The Delay Delivery icon will now display as an icon to click. 

Making Delay Delivery The Default

1. Choose File | Options | Advanced
2. Under Send/Receive, deselect Send immediately when connected
3. Click the Send\Receive Groups icon
4. in the "setting for Group All Accounts - select Schedule an automatic send/receive every xx minutes and set it to your desired length of time
5. Click Close to save settings

OR

1. Click File | Manage Rules & Alerts.
2. Click New Rule.
3. In the Step 1: Select a template box, under Start from a Blank Rule, click Apply rule on messages I send, and click Next.
4. In the Step 1: Select condition(s) list, select the check boxes for any options that you want, and then click Next.
5. If you do not select any check boxes, a confirmation dialog box appears. If you click Yes, the rule that you are creating is applied to all messages that you send.
6. In the Step 1: Select action(s) list, select the defer delivery by a number of minutes check box.
7. In the Step 2: Edit the rule description (click an underlined value) box, click the underlined phrase a number of and enter the number of minutes for which you want the messages to be held before it is sent.
8. Delivery can be delayed up to 120 minutes.
9. Click OK, and then click Next.
10. Select the check boxes for any exceptions that you want.
11. Click Next.
12. In the Step 1: Specify a name for this rule box, type a name for the rule.
13. Select the Turn on this rule check box.
14. Click Finish.

After you click Send, each message remains in the Outbox folder for the time that you specified.

When using Outlook (Mac) desktop client, it must remain open and running in order for the delay deliver to work.

1. Create a new message
2. Type the recipients of the message in the To/CC fields
3. Type the Subject and message text.
4. Click the down arrow next to Send
5. Select Send Later
6. Select the date and time you would like the message to be sent
7. Click Send.

The message will remain in your Outbox until the send date and time unless you open the Outbox and send the message yourself before that time. 

1. Login to Outlook on the web with your HawkID and HawkID password
2. Select Outlook icon
3. Click New Message
4. Type the recipients of the message
5. Type the subject and text of the message
6. At the bottom of the message, click the down arrow next to the Send icon
7. Click Send Later
8. Select the date and time you would like to have the message sent 
9. Click Send

The message will stay in your Outbox until the send date and time unless you open the Outbox and send the message yourself before that time.