The following is a list of the Extended Technical Support professionals and the areas they support:

Extended Technical Support Manager: Shawn Potter

Extended Technical Support Team Leads: Chris Clough, Eric Grimes, Benjamin Held

Contact Information:


Presidents & Provost's Office Support

Primary Technologists: Benjamin Held, Eric Schnedler

Workgroups Supported:

  • Aerospace Studies (Airforce ROTC)
  • Art Museum
  • Center for Diversity and Enrichment
  • Chief Diversity Office
  • Debate
  • Digital Studio for Public Humanities
  • Equal Opportunity and Diversity
  • Faculty Senate
  • General Counsel's Office
  • General University College
  • Governmental Relations
  • Military Science (Army ROTC)
  • Office of the Ombudsperson
  • Office of Outreach and Engagement
  • Office of the President
  • Office of the Provost
  • State Historical Society
  • Trio/Upward Bound
  • Office of the Vice President for Efficiency


International Programs Support

Primary Technologist: Hunter Gott, Andrew Taylor

Workgroup Supported:

  • International Programs


Vice President for Research & Economic Development Support

Primary Technologists: Melissa Lawrence, Chris Clough

Workgroups Supported:

  • Division of Sponsored Programs (DSP)
  • Environmental Health and Safety (EHS)
  • Human Subjects Institutional Review Board Office (HSO)
  • Iowa Centers for Enterprise (ICE)
  • Office of Animal Resources (OAR)
  • Office of the Vice President for Research (VPR)
  • Pentacrest Museums (The Old Capitol Museum and The Museum of Natural History)
  • Research Information Systems (RIS)
  • Research Services Administration and the Conflict of Interest Office (RSA/COI)
  • The Small Business Development Corporation (SBDC)
  • Technology Innovation Center (TIC)
  • University of Iowa Research Foundation (UIRF)
  • High Resolution Mass Spectrometry Facility
  • Center for Biocatalysis and Bioprocessing
  • Office of the State Archaeologist (OSA)
  • BioVentures Center (BVC)


Information Technology Services Support

Primary Technologists: Mike Jenn, Amir Bozorgzadeh

Workgroup Supported:

  • Information Technology Services (ITS)


Division of Student Life Support

Primary Technologist: Eric Grimes, Gina Swift

Workgroups Supported:

  • Office of the Vice President for Student Life
  • Office of the Dean of Students
  • Women's Resource Action Center
  • Rape Victims Advocacy Program (RVAP)
  • Office of the Sexual Misconduct Response Coordinator
  • Student Disability Services
  • University Counseling Service
  • IMU
  • Student Activities (SA)
  • Student Organizations (SO)


Academic Advising, Career Center, Honors & Obermann Support

Primary Technologist: Bryan Monserud

Workgroups Supported:

  • Academic Advising Center
  • Career Center
  • Honors​
  • Obermann Center


College of Law Support

Primary Technologist: Nicole Mier

Workgroup Supported:

  • College of Law


Hancher Support

Primary Technologist: Adam Burden

Workgroup Supported:

  • Hancher Auditorium


Office of Strategic Communications

Primary Technologist: Eric Schnedler, Benjamin Held

Workgroup Supported:

  • Office of Strategic Communications (UCM and UITV)


hstrar, Admissions, OSFA Support

Primary Technologist: Adam Burden

Workgroups Supported:

  • Office of the Registrar
  • Admissions Office
  • Office of Student Financial Aid


(IMFO) Information Management/Finance and Operations Support

Primary Technologist: Bob Eubanks, Kimberly Keister

Workgroups Supported:

  • Accounting and Financial Reporting
  • Business Office
  • Financial management and Budget
  • Grant Accounting
  • Controller
  • ID Card Office
  • Treasury Operations
  • Office of the Vice President for Finance
  • Business Manager
  • Benefits
  • Compensation and Classification
  • Employee Labor and Relations
  • Employment Services
  • Human Resources Administration
  • Information Management
  • Immigration
  • Organizational Effectiveness
  • Payroll
  • Wellness
  • University Billing Office
  • Capital Assets Management
  • Staff Council
  • State Auditor
  • Risk Management


Housing and Dining Support

Primary Technologist: Robert Morris, Eric Grimes

Workgroups Supported:

  • University Housing and Dining Administration
  • University Dining (Banquets, Catering, Campus Dining Operations, C Stores, Campus Dining Admin, Burge Food Service, Hillcrest Food Service, Retail Operations)
  • Residence Education
  • UH&D Facilities and Operations
  • Hawkeye Dr. Apartments
  • Contracts and Assignments


Division of Continuing Education

Primary Technologist: Hunter Gott, Andrew Taylor

Workgroup Supported:

  • Division of Continuing Education (DCE)


University Libraries

Primary Technologist: Eric Higgins-Freese, Will T Brown

Workgroups Supported:

  • Main Library - LIB
  • Hardin Library for the Health Sciences - HLHS
  • Sciences Library – 104A SL
  • Engineering Library – 2001 SC
  • Art Library – 235 ABW
  • Business Library – C320 PBB
  • Music Library – 1451C VOX
  • IRA – Independence Road Annex


Rec Services

Primary Technologist: Lawrence Avant

Workgroups Supported:

  • Campus Recreation Wellness Center (CRWC)
  • Field House (FH)
  • Halsey Hall (HH - Fitness East)
  • Hawkeye Tennis and Recreation Complex (HTRC)
  • Macbride Nature Recreation Area (MNRA)
  • Hawkeye Recreation Fields (HRF)
  • Outdoor Rental Center (ORC)
  • Beckwith Boathouse (BBH)
  • Hawkeye Softball Complex (HSC)


Tippie College of Business

Primary Technologist: Nguyen M Huynh, Darrin S Thompson

Workgroup Supported:

  • College of Business - PBB


Business Services

Primary Technologist: Jodi Scholl

Workgroup Supported:

  • Accounts Payable - 202 PCO
  • Central Receiving - 183 MBSB
  • Laundry Services - 2000 Cross Park Road
  • General Stores - 183 MBSB
  • Mailing Services - 178 MBSB
  • Printing Services - 100 MBSB
  • Parking and Transportation - 120 N Madison St (IMU Parking Ramp)
  • Purchasing - 202 PCO
  • Risk Management - 430 PCO
  • Surplus - 178 MBSB
  • Travel - 202 PCO
  • University Shared Services
Article number: 
Last updated: 
April 17, 2017