Extended Technical Support is a cost recovery service for implementing technical support within University departments. Extended Technical Support currently employs technology consultants that facilitate the operation, maintenance, and support of a department's information technology needs.

Benefits of Extended Technical Support include:

• Quick access to technical support
• Technologist knows and understands departmental needs
• Maintain technical support when primary technologist is on vacation
• Technologist has opportunity for advancement
• ITS provides learning and development opportunities