Information Technology Services for University of Iowa Retirees - Article 1539

This page is intended to highlight eligibility for ITS services for University of Iowa retirees.

General Technology Assistance

University of Iowa retirees can contact the ITS Help Desk at any time for questions regarding any of these services or any technology-related questions in general. 

HawkID Password

As a University of Iowa retiree, your HawkID will always remain active to allow you to access various services and computer and software discounts (see below for more information). Therefore, ITS recommends that you continue to update your HawkID password when you are notified that it will expire. 

Reset Your Own Password

If you haven’t already done so, go to the HawkID web site now and provide your password hints so you can use the Forgotten Password Tool and reset your own password in the future:

Note: Access to HR Self-Service will only be available for a period of up to 18 months after you retire. This allows you to download important tax documents and update your e-mail routing address, among other tasks you may need to do after retiring.

Your University Email Account

ITS recommends that you change your routing address to a personal email account (e.g., Gmail, Hotmail, Yahoo – these services offer free accounts).    This ensures that you will continue to receive e-mail sent to your UI e-mail address ( and limits the number of email accounts you need to check after retirement.  For more details on changing your routing address, see

Note: If you need to update your routing address after your access to HR Self-Service has ended, you can contact the ITS Help Desk to have that done for you.

Contact the ITS Help Desk for information on moving email you wish to keep from your Hawkmail account to your new email account.

If your retirement occurred on or after September 1, 2011, you can choose to keep your Hawkmail account open.  Your Hawkmail account will remain active after retirement, with no further action required on your part.  

Healthcare employees will need to have their Healthcare email account transferred to the Hawkmail email service if they wish to retain a University of Iowa email account.  Contact the ITS Help Desk for this request prior to your retirement date.

If you retired prior to September 1, 2011 we are not offering this service.

Computer Discounts - ITS Computer Purchase Program

As a University of Iowa retiree, you are eligible for discounts on computer purchases through the ITS Computer Purchase Program. Log in to the ITS Computer Demo center using iowa\HawkID and your HawkID password to see available discounts and purchase equipment. Contact the ITS Help Desk if you have questions about options or would like assistance configuring a computer for your needs.

Network Storage Space

Your online network storage space (your H: drive) will no longer be accessible to you after you retire. Before you retire, you will want to be sure to transfer any departmental files to others in your department and save any personal files you wish to keep to an external source, such as a USB key, DVD, or external hard drive. 

ITC and UI Wireless Access

As a retiree from University of Iowa, you have access to the ITC computer labs on campus and the UI Wireless network using your HawkID and password.