What is an E-mail Alias?

Your university email alias is the address you should always use when sharing your email address.  The alias address is typically your first and last names, separated by a hyphen, and followed by "@uiowa.edu" (e.g., jane-doe@uiowa.edu).  All university-wide and departmental mass mailings are sent to your alias address, so you must have a valid routing address in order to receive the mailings.  Your email alias always remains the same, even if you change your email to a different email provider like Google or Yahoo. 

What is a Routing E-mail Address?

Your University e-mail address (firstname-lastname@uiowa.edu), referred to as your e-mail alias, is actually a pointer to your real e-mail account, sometimes referred to as your routing e-mail address. Why have the two e-mail “addresses”? Having two provides some advantages. One advantage is that by using your official University e-mail address, recipients of your e-mail will be able to tell who you are and that you are affiliated with The University of Iowa.

Another advantage is that your published University e-mail address, your e-mail alias, will rarely, if ever, change. You can give out your assigned University e-mail address to others and never have to tell anyone to change their contacts if you change e-mail account providers. For example, when you leave the University, you will still have your UI e-mail address, but you can forward it to another e-mail account (Gmail, Yahoo, AOL, etc.) and continue to receive e-mail sent to your UI e-mail address.

Important Information about Changing Your Routing Address (Not Recommended)


Current Students/Faculty/Staff:  We recommend using the forward feature of Office 365 instead of changing your routing address.


Students can change their routing e-mail address (not recommended) through MyUI  by clicking Email Tools and selecting Update Email Routing / Forwarding Address. ***

University faculty and staff can change their routing address in HR Self-Service by going to the Personal tab and clicking on Email Routing.  ***

Effective June 7, 2017*** If you have a university Office 365 account, and you choose to change your routing address from your Office 365 account (hawkid@iowa.uiowa.edu) to another account (e.g., gmail), your Office 365 account will be closed immediately.  


Be aware that when the Office 365 account is closed any existing email, calendar items, contacts, notes and tasks on the Office 365 server will be deleted and you will no longer be able to send email from your Office 365 e-mail account. Please check your Office 365 account to manually forward any email or other items you wish to keep prior to changing your routing address.

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Last updated: 
October 10, 2017