1. Open Outlook
2. In the E-mail Address field, type your email address – e.g., jane-doe@uiowa.edu
3. Click Connect.
4. Type your HawkID password when prompted for your password.
5. Deselect the "Setup Outlook on mobile device" option 
6. After the account configures, click Done 

Outlook will open, but it may take several minutes as it prepares for the first use.

NOTE:  You must be running OS 10.14 or higher to connect to Outlook for Mac in order to use Modern Authentication

1. Open Outlook.
2. On the "Welcome to Outlook" screen, click Add Email Account.
3. On the "Enter your email address" screen, type your UI Email Alias eg: "firstname-lastname@uiowa.edu".
4. Click Continue.
5. On the "HawkID Login for 365" screen,
   Change the HawkID field to your HawkID@uiowa.edu
   Type your HawkID password in the Password field.
6. Click Login. 
   Note: If you have Two-Step Login with Duo Security, you will be prompted to complete login using Duo.
7. On the 'HawkID@uiowa.edu" has been added prompt, click Done.  If you are prompted to Personalize Now, follow the prompts to setup Outlook with your preferences
8. Close the Accounts window. 

Note: If you receive a message: "Outlook was redirected to the server  https://autodiscover-s.outlook.com/autodiscover/autodiscover.xml ...". Select "Always use my response for this server" and click Allow.

Note: A recent update has changed how some profiles send your Office365 email.  If you have messages sending from HawkID@uiowa.edu instead of your email alias eg: firstname-lastname@uiowa.edu or if people are having trouble viewing your shared calendar, then you will need to update your profile.

1. Open Outlook.
2. Select the Tools tab and click Accounts
3. On the Accounts Screen:
   Select your Office365 account if you have more than one email account added.
   Change the Account Description to your UI Email Alias eg: "firstname-lastname@uiowa.edu"
   Change the E-mail address to your UI Email Alias eg: "firstname-lastname@uiowa.edu"
4. Exit the Accounts Window.

Note: We recommend Mac users use the Office 365 Web App to share your calendar or to grant permissions.

NOTE:  You must be running OS 10.14 or higher to connect the Mail application to Office 365 to use Modern Authentication

First Time Logging In

1. Launch the Mail app
2. Account configuration will start automatically
3. Choose Mail Type: Microsoft Exchange
4. Click Continue
5. Enter your name in the "Name" field if not already there
6. In the Email Address field type your HawkID@uiowa.edu (e.g. jdoe@uiowa.edu)
7. Click Sign In

• Enter your HawkID password
• Click Log In
• Complete Duo (if enrolled)

9. Verify your account information and the apps you wish to synchronize with Mac Mail and click Done
10. Next click Mail | Preferences | Accounts | Account Information
11. Click Email Address
12. Click Edit Email Addresses
13. Click the + sign
14. Type your email alias (first-last@uiowa.edu) 
15. Click OK
16. Select the new address to make it the default address. 
17. Close the Accounts window

To add an Office 365 Account to your Existing Mail setup

1. Click Mail > Add Account
2. Choose Mail Type: Microsoft Exchange
3. Enter your name in the "Name" field
4. In the Email Address field type your HawkID@uiowa.edu (e.g. jdoe@uiowa.edu)
5. In the Password field enter your HawkID password
6. Click Sign In

• Enter your HawkID password
• Click Log In
• Complete Duo (if enrolled)

8. Verify your account information and the apps you wish to synchronize with Mac Mail and click "done."
9. Next click Preferences | Accounts | Account Information
10. Click Email Address
11. Click Edit Email Addresses
12. Click the + sign
13. Type your email alias (first-last@uiowa.edu) 
14. Click OK
15. Select the address to make it the default address. 

1. Open the Windows 10 Mail application
2. Click Accounts
3. Choose + Add account
4. Choose Office 365 - Office 365, Exchange
5. On the “Exchange” screen type your email address:  HawkID@uiowa.edu
6. Click Next
7. Password:  Type your HawkID password in the password field
8. Click Log in
9. If you have Two-Step Login with Duo Security, you will be prompted to complete login using Duo.
10. When prompted that the account was setup successfully, click Done