Select your app below for instructions for configuring it to check your Office 365 account.
You may also access Office 365 via the web, to login use the HawkID@uiowa.edu format for your credentials.
Mobile device (iOS, Android, etc.) instructions can be found on the Email and Calendar on your Mobile Device page
- Open Outlook
- In the E-mail Address field, type your email address – e.g., jane-doe@uiowa.edu
- Click Connect.
- Type your HawkID password when prompted for your password.
- Deselect the "Setup Outlook on mobile device" option
- After the account configures, click Done
Outlook will open, but it may take several minutes as it prepares for the first use.
NOTE: You must be running OS 10.14 or higher to connect to Outlook for Mac in order to use Modern Authentication
- Open Outlook.
- On the "Welcome to Outlook" screen, click Add Email Account.
- On the "Enter your email address" screen, type your UI Email Alias eg: "firstname-lastname@uiowa.edu".
- Click Continue.
- On the "HawkID Login for 365" screen,
Change the HawkID field to your HawkID@uiowa.edu
Type your HawkID password in the Password field. - Click Login.
Note: If you have Two-Step Login with Duo Security, you will be prompted to complete login using Duo. - On the 'HawkID@uiowa.edu" has been added prompt, click Done. If you are prompted to Personalize Now, follow the prompts to setup Outlook with your preferences
- Close the Accounts window.
Note: If you receive a message: "Outlook was redirected to the server https://autodiscover-s.outlook.com/autodiscover/autodiscover.xml ...". Select "Always use my response for this server" and click Allow.
Note: A recent update has changed how some profiles send your Office365 email. If you have messages sending from HawkID@uiowa.edu instead of your email alias eg: firstname-lastname@uiowa.edu or if people are having trouble viewing your shared calendar, then you will need to update your profile.
- Open Outlook.
- Select the Tools tab and click Accounts
- On the Accounts Screen:
Select your Office365 account if you have more than one email account added.
Change the Account Description to your UI Email Alias eg: "firstname-lastname@uiowa.edu"
Change the E-mail address to your UI Email Alias eg: "firstname-lastname@uiowa.edu" - Exit the Accounts Window.
Note: We recommend Mac users use the Office 365 Web App to share your calendar or to grant permissions.
NOTE: You must be running OS 10.14 or higher to connect the Mail application to Office 365 to use Modern Authentication
First Time Logging In
- Launch Mac Mail
- Account configuration will start automatically
- Choose Mail Type: Microsoft Exchange
- Click Continue
- Enter your name in the "Name" field if not already there
- In the Email Address field type your HawkID@uiowa.edu (e.g. jdoe@uiowa.edu)
- Click Sign In
-
Click Sign In again
- Enter your HawkID password
- Click Log In
- Complete Duo (if enrolled)
- Verify your account information and the apps you wish to synchronize with Mac Mail and click Done
- Next click Mail | Preferences | Accounts | Account Information
- Click Email Address
- Click Edit Email Addresses
- Click the + sign
- Type your email alias (first-last@uiowa.edu)
- Click OK
- Select the new address to make it the default address.
- Close the Accounts window
To add an Office 365 Account to your Existing Mac Mailbox
- Click Mail > Add Account
- Choose Mail Type: Exchange
- Enter your name in the "Name" field
- In the Email Address field type your HawkID@uiowa.edu (e.g. jdoe@uiowa.edu)
- In the Password field enter your HawkID password
- Click Sign In
-
Click Sign In again
- Enter your HawkID password
- Click Log In
- Complete Duo (if enrolled)
- Verify your account information and the apps you wish to synchronize with Mac Mail and click "done."
- Next click Preferences | Accounts | Account Information
- Click Email Address
- Click Edit Email Addresses
- Click the + sign
- Type your email alias (first-last@uiowa.edu)
- Click OK
- Select the address to make it the default address.
- Open the Windows 10 Mail application
- Click Accounts
- Choose + Add account
- Choose Office 365 - Office 365, Exchange
- On the “Exchange” screen type your email address: HawkID@uiowa.edu
- Click Next
- Password: Type your HawkID password in the password field
- Click Sign in
- If you have Two-Step Login with Duo Security, you will be prompted to complete login using Duo.
- When prompted that the account was setup successfully, click Done