Start:
Tuesday, October 22, 2019 - 7:30am
End:
Wednesday, October 23, 2019 - 8:15am
Updates
Wednesday, October 23, 2019 - 8:15am
This issue is resolved.
Description
Some users are reporting problems accessing ICON (https://uiowa.instructure.com) from off-campus internet connections.
ITS is in contact with the vendor about this issue, which may be related to issues with Amazon web hosting.
As a workaround, we recommend using the VPN (https://its.uiowa.edu/vpn) to connect to ICON. Note that you must use Duo two-step authentication to connect to the VPN (https://its.uiowa.edu/support/article/115421).
Services
Last updated:
Wednesday, October 23, 2019 - 8:19am