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There is a Canvas/ICON issue that may require re-authorization of connections between Canvas/ICON and publisher courseware for Cengage, McGraw Hill, and Macmillan.

Instructors should take the following steps to reconnect their materials to their Canvas/ICON course sites and resync their gradebooks.

Cengage's MindTap:

Instructors may receive a prompt asking them to authorize Cengage. This is will allow Cengage to resume syncing data with their course.

McGraw Hill's Connect and SIMnet:

Launch the McGraw Hill tool in Canvas/ICON from the affected course.
Re-authorize the integration when prompted.
Run a grade sync and/or retry the assignment deployment.
Grades might take up to 45 minutes to sync.

Macmillan's Achieve:

Instructors should resync their grade sync tokens by following these directions.

Service(s) affected
Category
Service Degradation
Last updated