Service status history
Planned Maintenance - Clickers
During the maintenance window, Top Hat may be unavailable and visitors will see a maintenance page. Any educator who has made an assignment due during or shortly after the maintenance window should consider changing the due date/time so that students have adequate time to complete them.
Service Announcement - Active Directory - GC/DC LDAP Certificate Change
dc.iowa.uiowa.edu
Impacted AD/LDAP integrated systems:
- AD/LDAP integrated applications that utilize gc.iowa.uiowa.edu or dc.iowa.uiowa.edu, need to trust the new root certificate noted above prior to the change.
- If you aren't sure how to do this
Planned Maintenance - Linux Software Mirrors
Linux software mirrors will be down for maintenance during this period.
Planned Maintenance - ICON Direct - WileyPlus
WileyPLUS will be conducting maintenance during this time and the system will be unavailable. Status updates here.
[Closed] Outage - ICON Direct - McGraw Hill's SIMNet
McGraw Hill's SIMNet is experiencing an interruption in service. McGraw Hill is actively investigating. Status updates here.
[Closed] Service Degradation - Multiple Services
We're aware that several major AI platforms are currently experiencing service outages affecting users globally, including:
- Claude (Anthropic)
- ChatGPT (OpenAI)
- Gemini (Google)
Impact: Users may be unable to access these AI services or may experience degraded performance.
Status: The providers are investigating. At this point we have not observed direct impacts to campus users.
We recommend checking the official status pages of these services for updates:
What you can do:
- Try again in a few moments—services are intermittent and expected to be restored
[Closed] Planned Maintenance - Printing in Computer Labs (ITCs)
Maintenance on the PaperCut printing service will temporarily make ITC Printing, Web Print, and Mobile Release unavailable. Departmental printing services may also experience brief interruptions as print servers are restarted. Services will be restored as soon as maintenance activities are complete.
[Closed] Service Degradation - ICON
Some users may have difficulty logging into MAUI in ICON. ITS staff are working on resolving this issue. Switching to the Chrome web browser is recommended to access MAUI in ICON at the moment.
Service Degradation - Microsoft Teams Phone - VoIP Phone Degradation of Service
The Unified Communications team is aware of multiple issues currently affecting VoIP phones on campus. Devices most affected are the following models: VVX201, VVX311, VVX501, and Poly E100. If there is any sort of interruption of service with your phone, it is advised to power cycle the phone by unplugging the data and power from the back of the phone (leave power off the phone for at least a minute). Also, please do not hook any sort of external power supply back the phone when re-connecting the device. Power over Ethernet is available to these devices. Having both plugged in can further
[Closed] Planned Maintenance - Clickers
During the maintenance window, Top Hat may be unavailable and visitors will see a maintenance page. Any educator who has made an assignment due during or shortly after the maintenance window should consider changing the due date/time so that students have adequate time to complete them.