Service status history
[Closed] Planned Maintenance - Linux Software Mirrors
Linux software mirrors will be down for maintenance during this period.
[Closed] Planned Maintenance - SiteNow
SiteNow's hosting provider will be performing maintenance from 11pm - 7am on the dates affected. Some applications may experience a temporary interruption of service.
Maintenance reference #6676, #6788
[Closed] Planned Maintenance - Clickers
Top Hat has scheduled maintenance on the first Sunday of every month, from 4:00 AM CT to 7:00 AM CT.
During the maintenance window, Top Hat will be unavailable and visitors to app.tophat.com will see a maintenance page.
[Closed] Service Degradation - Pressbooks
ITS is investigating an issue that is coming up with some administrative functions within the Pressbooks platform. Interacting with book content, managing the book through the admin dashboard, and the integration with ICON seem to be working, but managing users/memberships showing the below error:
There has been a critical error on this website.
[Closed] Planned Maintenance - Clickers
We want to let you know that the Top Hat platform will undergo a service disruption beginning tonight at 7:00 PM CDT and lasting until approximately 7:00 AM CDT tomorrow. During this time, you may experience slower performance, and in some cases, temporary inaccessibility to courses.
Please rest assured that no data—including course content, student submissions, or grades—will be lost or compromised.
We understand this downtime may cause disruption, and we truly appreciate your patience and understanding as we work to improve the performance of the Top Hat platform. If you have any questions or
[Closed] Service Degradation - Clickers
Top Hat is currently investigating an issue with the Gradebook where grades are failing to update. The problem began around 8:30 AM CT this morning. The Top Hat engineering team is actively working to identify the cause and restore full functionality. Click here to view the full incident details.
[Closed] Planned Maintenance - ICON
This maintenance involves security updates for file operations that could cause temporary disruptions while downloading files. New Quizzes may also be affected. Maintenance is expected to last up to 180 minutes.
[Closed] Planned Maintenance - SiteNow
SiteNow's hosting provider will be performing maintenance from 11pm - 7am on the dates affected. Some applications may experience a temporary interruption of service.
Maintenance reference #6664
[Closed] Service Degradation - Large Scale Storage (LSS)
ITS Research Services is looking into authentication issues on LSS storage node itf-rs-store31. Users may be seeing slowness or receiving an ‘access denied’ error/hanging when attempting to connect.
[Closed] Service Degradation - Virtual Private Network (VPN)
We are aware of networking issues when connected to the AnyConnect VPN. Support staff is engaged and working on a resolution.