Service status history
[Closed] Planned Maintenance - Linux Software Mirrors
Linux software mirrors will be down for maintenance during this period.
[Closed] Planned Maintenance - TLS Certificates for Secure Communications
Certificate Issuance - Maintenance
Certificate issuance services will undergo a brief planned maintenance window Monday, July 27, 2026 from 8:00 - 8:30AM, to revalidate the production uiowa.edu domain and test the OV ACME certificate issuance endpoint.
During the approximately 30-minute maintenance window, existing certificates and services using them should continue to operate normally.
New certificate issuance, renewal, or replacement requests may temporarily pause or fail. Requests should be retried after maintenance is complete.
Please report certificate issues or concerns to it-security
[Closed] Service Degradation - ICON Direct - McGraw Hill's Connect - Excel Integrated Questions
There are intermittent issues with McGraw Hill's Connect with Integrated Excel in Question Banks. Status updates here.
[Closed] Service Degradation - Virtual Private Network (VPN) - GlobalProtect VPN
[Closed] Service Degradation - Microsoft Teams Phone - Landis Contact Center
Due to a Microsoft issue affecting Microsoft 365 services in North America, Landis Contact Center users may experience intermittent call handling issues. Microsoft is investigating and working to mitigate the impact. Status updates are available from the Microsoft service health status page and the Landis Technologies Status page.
[Closed] Service Degradation - ICON Direct
ICON Direct is experiencing issues affecting access to some publisher-provided learning content. Users may encounter errors or unavailable resources when launching certain course materials. See the list of impacted publishers below.
Impacted Publishers
- McGraw Hill
- Sage
[Closed] Service Announcement - System Monitoring and Alerting - Bright on-call operator board decommissioning
The legacy Bright on-call operator page will be decommissioned on Wednesday, July 22, 2026, at 9:00 AM. After that cutover, the Bright link will redirect to the Splunk On-Call dashboard. Please update any on-call related bookmarks that currently point to Bright.
This change is intended to provide a clearer and more consistent way to identify the correct on-call contact. Going forward, please use one of the supported sources below:
- Splunk On-Call dashboard in Grafana, which is the recommended method
- Daily on-call escalation email sent to ITS-OnCall-Notification@iowa.uiowa.edu, or
- Splunk On-Call di
[Closed] Outage - Enterprise Server Hosting
Service Outage - Subsites Only related to https://admissions.uiowa.edu
ITS is actively working to resolve an issue with the server hosting the following websites. The main site for admissions.uiowa.edu is NOT affected. More information will be shared once further details are identified and when the sites are back online.
- help.admissions.uiowa.edu
- international.admissions.uiowa.edu
- scholarships.uiowa.edu
- blog.admissions.uiowa.edu
- scholarships.admissions.uiowa.edu
- kb.admissions.uiowa.edu
- exposure.admissions.uiowa.edu
[Closed] Planned Maintenance - Clickers
During the maintenance window, Top Hat may be unavailable and visitors will see a maintenance page. Any educator who has made an assignment due during or shortly after the maintenance window should consider changing the due date/time so that students have adequate time to complete them.
[Closed] Planned Maintenance - Plagiarism Detection
Turnitin / iThenticate will implement a 6-hour maintenance window on Saturday, July 18, 2026. The following services will potentially experience intermittent availability during these times:
Unavailable:
Originality (including all Integrations)
SimCheck (including Integrations)
Similarity (including Integrations)
Turnitin Core API (including Integrations)
Crossref Similarity Check
Authorship
Turnitin and TurnitinUK (including all Integrations)
Gradescope (including mobile app and all Integrations)
Roster Sync
iThenticate 2.0
iThenticate
iThenticate (via API)
Canvas Plagiarism Framework
Integrations through