Advanced options

[Closed] Planned Maintenance - PeopleSoft Financials

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Category
Planned Maintenance

ITS will be applying application updates to PeopleSoft Financials.  During the maintenance window the application will be unavailable and processing will be suspended.  The ePro applications (PREQs, e-Vouchers and Receiving) will also be unavailable.

[Closed] Service Degradation - SiteNow - Directory Profiles

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Service(s) affected
Services affected
SiteNow
Category
Service Degradation

AIS' Directory Profiles functionality implemented on SiteNow websites and other websites across campus are experiencing an disruption where the content is not rendered. The disruption is limited to pages with the functionality.

[Closed] Service Degradation - Large Scale Storage (LSS)

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Service(s) affected
Services affected
Large Scale Storage (LSS)
Category
Service Degradation

Some users of the Large Scale Storage (LSS) service may experience slowness or have trouble mounting their share. ITS-Research Services is investigating.

Affected shares are on storage node itf-rs-store27.hpc.uiowa.edu:

  • aspies-backups
  • aspies-backups/aspies-tyanq2.uiowa.edu
  • aspies-backups/r-spies000.pharmacy.uiowa.edu
  • aspies-backups/r-spies001.pharmacy.uiowa.edu
  • aspies-backups/r-spies002.pharmacy.uiowa.edu
  • aspies-backups/r-spies003.pharmacy.uiowa.edu
  • aspies-backups/r-spies004.pharmacy.uiowa.edu
  • aspies-backups/r-spies005.pharmacy.uiowa.edu
  • class-BIOC_3310
  • class-BIOL_3716
  • class-BIOL_4386
  • class-BME_4310
  • class

[Closed] Planned Maintenance - ICON Direct - McGraw Hill's Connect - Assignments

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Service(s) affected
Services affected
ICON Direct
Category
Planned Maintenance

During the maintenance window there may be minor interruptions in accessing Connect assignments. Status updates can be found here.

[Closed] Outage - Multiple Buildings

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Building(s) affected
Buildings affected
Lindquist Center,
Psychological and Brain Sciences Building,
Seamans Center,
Spence Labs,
Stuit Hall,
University Capitol Centre,
Van Allen Hall
Category
Outage

A power outage is affecting parts or all of the East Campus area. Affected buildings appear to be SLP, PBSB, VA, STH, LC, SC. Utilities crews are responding to restore power as soon as possible.

Most IT Infrastructure and IT Services are functioning normally.  Please contact the Help Desk if there are any issues.

[Closed] Planned Maintenance - JAMF Pro Apple Device Management

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Service(s) affected
Services affected
JAMF Pro Apple Device Management
Category
Planned Maintenance

The Jamf service will be upgraded to version 11.12.1. There should be no interruption of services to our clients.

[Closed] Service Degradation - MyUI

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Service(s) affected
Services affected
MyUI
Category
Service Degradation

Some users receive a 404 error when trying to load MyUI (https://myui.uiowa.edu). 

Users who see this error message are recommended to try a different browser or device. 

Users can also troubleshoot by clearing cache and cookies using these instructions: https://its.uiowa.edu/services/general/how-clear-cache-and-cookies-your-web-browser 

If the above steps do not resolve the issue, please call the ITS Help Desk at 319-384-4357.

[Closed] Service Degradation - Multiple Services, Main Library

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Service(s) affected
Services and buildings affected
eduroam,
UI-DeviceNet,
UI-Guest Wi-Fi
Building(s) affected
Main Library
Category
Service Degradation

Network Services is aware of connectivity issues with the campus wireless service in the Main Library. ITS is actively working to resolve it.

 

UI-DeviceNet, Eduroam, and UI-Guest are affected.

[Closed] Service Degradation - Multiple Services

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Service(s) affected
Services affected
eduroam,
ICON
Category
Service Degradation

Users may experience an issue reaching https://icon.uiowa.edu from campus wireless this morning. The Networking Team is investigating the issue. 

*ICON can still be reached by going to https://uiowa.instructure.com.

[Closed] Planned Maintenance - SiteNow

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Service(s) affected
Services affected
SiteNow
Category
Planned Maintenance

SiteNow's hosting provider will be performing maintenance. Some applications may experience a temporary interruption of service.