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[Closed] Service Degradation - Large Scale Storage (LSS)

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Service(s) affected
Services affected
Large Scale Storage (LSS)
Category
Service Degradation

Several servers are unavailable. ITS Research Services is investigating.

[Closed] Planned Maintenance - JAMF Pro Apple Device Management

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Service(s) affected
Services affected
JAMF Pro Apple Device Management
Category
Planned Maintenance

The Jamf service will be upgraded to version 11.21. There should be no interruption of services to clients.

[Closed] Service Degradation - UICapture

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Service(s) affected
Services affected
UICapture
Category
Service Degradation

There is an ongoing partial site outage for UICapture (uicapture.hosted.panopto.com).  This outage can affect your ability to access UICapture and to edit or manage videos.  It can also affect UICapture videos shared to other resources like ICON.

Panopto Cloud engineers are investigating the issue and we will update as we learn more.

[Closed] Planned Maintenance - SiteNow

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Service(s) affected
Services affected
SiteNow
Category
Planned Maintenance

SiteNow's hosting provider will be performing maintenance from 11pm - 7am on the dates affected. Some applications may experience a temporary interruption of service.

Maintenance reference #6672

[Closed] Planned Maintenance

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Category
Planned Maintenance

Information Notification

NES will be bringing online two new Ul Border Routers on October 8, 2025 at 11:00 PM.

  • No traffic from existing Ul Border routers will be moved during this activity.
  • No traffic impact to UIHC is expected.
  • NES will be enabling routing protocols on the new border routers to confirm proper operation.
  • The new devices will ingest the current route tables from the existing border routers, but no traffic will be directed to
    them at this time.
  • This activity is strictly to validate routing protocol ingestion and ensure stability before future cutover.

[Closed] Planned Maintenance - Large Scale Storage (LSS)

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Service(s) affected
Services affected
Large Scale Storage (LSS)
Category
Planned Maintenance

ITS Research Services continues to troubleshoot ongoing performance/hardware issues with itf-rs-store36.hpc.uiowa.edu. We will need to take a maintenance to replace several hardware components. This work will require the system being fully powered down and taken out of the rack to service. 

Due to the nature of this work, we cannot provide a time frame on how long the server will be unavailable. At minimum we anticipate this being unavailable for 4-6 hours. We will provide updates as we complete critical stages of work on maintenance day. 

[Closed] Planned Maintenance - Linux Software Mirrors

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Service(s) affected
Services affected
Linux Software Mirrors
Category
Planned Maintenance

Linux software mirrors will be down for maintenance during this period.

[Closed] Planned Maintenance - SiteNow

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Service(s) affected
Services affected
SiteNow
Category
Planned Maintenance

SiteNow's hosting provider will be performing maintenance from 11pm - 7am on the dates affected. Some applications may experience a temporary interruption of service.

Maintenance reference #6676, #6788

[Closed] Planned Maintenance - Clickers

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Service(s) affected
Services affected
Clickers
Category
Planned Maintenance

Top Hat has scheduled maintenance on the first Sunday of every month, from 4:00 AM CT to 7:00 AM CT.

During the maintenance window, Top Hat will be unavailable and visitors to app.tophat.com will see a maintenance page.

[Closed] Service Degradation - Pressbooks

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Service(s) affected
Services affected
Pressbooks
Category
Service Degradation

ITS is investigating an issue that is coming up with some administrative functions within the Pressbooks platform. Interacting with book content, managing the book through the admin dashboard, and the integration with ICON seem to be working, but managing users/memberships showing the below error:

There has been a critical error on this website.