Advanced options

[Closed] Planned Maintenance - FileMaker Hosting and Administration

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Service(s) affected
FileMaker Hosting and Administration
Category
Planned Maintenance

The central FileMaker servers will be unavailable due to a scheduled upgrade to version 22. Users will be unable to connect to FileMaker applications during this upgrade.

Due to new minimum client requirements associated with this upgrade, ITS is requiring all end users to upgrade their client to version 21 or later before December 21st, 2025. End users who do not have at least version 21.0.1 will be unable to connect to FileMaker Server 22.

Please contact fmpadmin@uiowa.edu if you have any questions or concerns about the maintenance.

[Closed] Planned Maintenance - ICON Direct - McGraw Hill Connect

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Service(s) affected
ICON Direct
Category
Planned Maintenance

During this maintenance window, McGraw Hill Connect services will be temporarily unavailable. Status updates are available here.

[Closed] Planned Maintenance - ICON Direct - Pearson

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Service(s) affected
ICON Direct
Category
Planned Maintenance

During this scheduled maintenance, all Pearson platforms will be unavailable. This includes MyLab, Mastering, and Revel. Status updates here.

[Closed] Planned Maintenance - ICON Direct - WileyPlus

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Service(s) affected
ICON Direct
Category
Planned Maintenance

WileyPLUS will be conducting maintenance. During this time, purchasing access to WileyPLUS will be unavailable. Status updates here.

[Closed] Planned Maintenance - Telephone and Voice Services, Multiple Buildings - Analog Gateways

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Service(s) affected
Telephone and Voice Services
Building(s) affected
Arena Commuter Lot Shelter,
Carver-Hawkeye Arena,
Chemistry Building,
Chilled Water Plant 1,
Chilled Water Plant 2 (West),
Dental Science Building,
Duane Banks Field,
Hansen Football Performance Center,
Hawkeye Indoor Track Facility,
Hawkeye Parking Ramp,
Hospital Parking Ramp 1,
Hospital Parking Ramp 2,
Hospital Parking Ramp 3,
Kinnick Stadium,
Lot 33,
Substation U,
Wendell Johnson Speech and Hearing Center,
West Campus Steam Plant,
West Campus Transportation Center
Category
Planned Maintenance

HCIS staff will be performing planned analog gateway maintenance, which will impact the listed buildings. The expected downtime is approximately 15 minutes, resulting in temporary dial tone interruptions during this window.

What to Expect: During the migration, dial tone service will be temporarily unavailable for the following systems:

  • Elevator phones
  • Fire alarm panels
  • Area of Refuge communication systems
  • Classroom phones

[Closed] Planned Maintenance - SPSS

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Service(s) affected
SPSS
Category
Planned Maintenance

ITS will be updating IBM SPSS license on the following server for 2026:

ibmspss-lm.iowa.uiowa.edu

Service Degradation - Microsoft Teams Phone

Service(s) affected
Microsoft Teams Phone
Category
Service Degradation

Some Microsoft Teams Telephony users report losing telephony features despite being correctly licensed for the service in Microsoft Administration Center. The Unified Communications team is working with Microsoft on a resolution.

[Closed] Planned Maintenance - ICON Direct - WileyPlus

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Service(s) affected
ICON Direct
Category
Planned Maintenance

 No downtime will incur during this window, but users may need to clear their cache following the maintenance. Status updates are available here.

[Closed] Planned Maintenance - SiteNow

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Service(s) affected
SiteNow
Category
Planned Maintenance

SiteNow's hosting provider will be performing maintenance from 11pm - 7am on the dates affected. Some applications may experience a temporary interruption of service.

Maintenance reference: #6851

[Closed] Planned Maintenance - Linux Software Mirrors

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Service(s) affected
Linux Software Mirrors
Category
Planned Maintenance

Linux software mirrors will be down for maintenance during this period.