Advanced options

[Closed] Planned Maintenance - Interactive Data Analytics Service (IDAS)

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Service(s) affected
Interactive Data Analytics Service (IDAS)
Category
Planned Maintenance

New sessions may fail to start. Active sessions will continue to run. We recommend that users log in and start their sessions before the maintenance window.

[Closed] Planned Maintenance - Data Center Operations & Services

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Service(s) affected
Data Center Operations & Services
Category
Planned Maintenance

The ITS Network Engineering Services (NES) Data Center team will be implementing code upgrades:

Network leaf upgrades at the ITF datacenter. Leaf upgrades will impact non-redundant (single) connected devices. Dual/redundant connected devices are not expected to see an outage. Additional communication will be sent to owners of single connected devices.

[Closed] Planned Maintenance - ICON Direct - Pearson Mastering

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Service(s) affected
ICON Direct
Category
Planned Maintenance

During this maintenance time, Mastering content will be either degraded or unavailable. Status updates are available here.

[Closed] Service Degradation - Microsoft 365 Copilot

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Service(s) affected
Microsoft 365 Copilot
Category
Service Degradation

ITS is investigating an issue impacting Microsoft 365 Copilot. Users may be able to submit prompts; however, responses may fail during or after generation and display an error message (e.g., “Oops! Something happened. Can you try again?”). The cause of the issue is currently under investigation.

[Closed] Planned Maintenance - Campus Data Network Connectivity, Medical Laboratories

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Service(s) affected
Campus Data Network Connectivity
Building(s) affected
Medical Laboratories
Category
Planned Maintenance

Please be advised that ml-12 will undergo an emergency preventative maintenance reboot. 

During this time, the switch will be temporarily unavailable, and any connected devices or services may experience a brief disruption in network connectivity.

Expected Downtime: 10-20 minutes while the reboot is in progress.

Please plan accordingly and ensure that any critical tasks or operations are completed prior to the scheduled maintenance window.

We apologize for any inconvenience this may cause and appreciate your understanding.

[Closed] Planned Maintenance - Campus Data Network Connectivity, Multiple Buildings

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Service(s) affected
Campus Data Network Connectivity
Building(s) affected
108 River Street,
Landscape Services Complex,
MERGE,
Mossman Business Services Building,
Theatre Building
Category
Planned Maintenance

During this maintenance window, network services will be temporarily disrupted. The expected downtime is approximately 15 to 60 minutes while the upgrade is in progress.

We recommend saving your work and logging off any critical systems prior to the start of the maintenance period. Services will be restored as soon as the upgrade is successfully completed. We appreciate your patience and understanding.

[Closed] Planned Maintenance - Campus Data Network Connectivity, Iowa Bioscience Innovation Facility

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Service(s) affected
Campus Data Network Connectivity
Building(s) affected
Iowa Bioscience Innovation Facility
Category
Planned Maintenance

There will be a scheduled firmware upgrade on the campus data switch in the Iowa Bioscience Innovation Building. During this maintenance window, network services will be temporarily disrupted. 

We recommend saving your work and logging off any critical systems prior to the start of the maintenance period. Services will be restored as soon as the upgrade is successfully completed.

[Closed] Planned Maintenance - Multiple Services

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Service(s) affected
eduroam,
UI-DeviceNet,
UI-Guest Wi-Fi
Category
Planned Maintenance

ITS will be performing maintenance to the campus wireless network. This involves upgrading the software that runs the wireless infrastructure.

During the maintenance window wireless performance may be degraded in areas of campus for brief (10 - 15 Minutes of time). 

This maintenance is necessary to address routine software and security issues.

[Closed] Planned Maintenance - Clickers

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Service(s) affected
Clickers
Category
Planned Maintenance

During the maintenance window, Top Hat may be unavailable and visitors will see a maintenance page. Any educator who has made an assignment due during or shortly after the maintenance window should consider changing the due date/time so that students have adequate time to complete them.

[Closed] Service Degradation - High Performance Computing

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Service(s) affected
High Performance Computing
Category
Service Degradation

ITS Research Services is currently troubleshooting an issue with one of the Argon Home servers and will need to reboot the system to resolve some of the errors. Users may be unable to connect to the cluster, unable to mount their home directory, or experience general slowness.