Service status history
[Closed] Planned Maintenance - ICON Direct - Pearson Mastering
During this maintenance time, Mastering content will be either degraded or unavailable. Status updates are available here.
[Closed] Service Degradation - Microsoft 365 Copilot
ITS is investigating an issue impacting Microsoft 365 Copilot. Users may be able to submit prompts; however, responses may fail during or after generation and display an error message (e.g., “Oops! Something happened. Can you try again?”). The cause of the issue is currently under investigation.
[Closed] Planned Maintenance - Campus Data Network Connectivity, Medical Laboratories
Please be advised that ml-12 will undergo an emergency preventative maintenance reboot.
During this time, the switch will be temporarily unavailable, and any connected devices or services may experience a brief disruption in network connectivity.
Expected Downtime: 10-20 minutes while the reboot is in progress.
Please plan accordingly and ensure that any critical tasks or operations are completed prior to the scheduled maintenance window.
We apologize for any inconvenience this may cause and appreciate your understanding.
[Closed] Planned Maintenance - Campus Data Network Connectivity, Multiple Buildings
During this maintenance window, network services will be temporarily disrupted. The expected downtime is approximately 15 to 60 minutes while the upgrade is in progress.
We recommend saving your work and logging off any critical systems prior to the start of the maintenance period. Services will be restored as soon as the upgrade is successfully completed. We appreciate your patience and understanding.
[Closed] Planned Maintenance - Campus Data Network Connectivity, Iowa Bioscience Innovation Facility
There will be a scheduled firmware upgrade on the campus data switch in the Iowa Bioscience Innovation Building. During this maintenance window, network services will be temporarily disrupted.
We recommend saving your work and logging off any critical systems prior to the start of the maintenance period. Services will be restored as soon as the upgrade is successfully completed.
[Closed] Planned Maintenance - Multiple Services
ITS will be performing maintenance to the campus wireless network. This involves upgrading the software that runs the wireless infrastructure.
During the maintenance window wireless performance may be degraded in areas of campus for brief (10 - 15 Minutes of time).
This maintenance is necessary to address routine software and security issues.
[Closed] Planned Maintenance - Clickers
During the maintenance window, Top Hat may be unavailable and visitors will see a maintenance page. Any educator who has made an assignment due during or shortly after the maintenance window should consider changing the due date/time so that students have adequate time to complete them.
[Closed] Service Degradation - High Performance Computing
ITS Research Services is currently troubleshooting an issue with one of the Argon Home servers and will need to reboot the system to resolve some of the errors. Users may be unable to connect to the cluster, unable to mount their home directory, or experience general slowness.
[Closed] Planned Maintenance - eduroam
ITS will be making changes to eduroam authentication. This involves enabling new authentication methods needed to eventually support Network Segmentation.
No user impact is expected, but there is a risk that the changes may cause wireless connectivity issues.
[Closed] Service Degradation - Large Scale Storage (LSS)
ITS Research Services is actively troubleshooting lc-rs-storage20.hpc.uiowa.edu. Users may be unable to access their shares or be experiencing extremely slow performance.