Service status history
[Closed] Planned Maintenance - Telephone and Voice Services, Multiple Buildings - Analog Gateways
HCIS staff will be performing planned maintenance on the four analog gateways located in the Chemistry Building, which will impact the buildings listed below. Each gateway will be migrated individually, with an expected downtime of approximately 15 minutes per gateway. These cutovers will occur sequentially between Wednesday November 12th at 7:00 PM and 8:00 PM, resulting in temporary dial tone interruptions during this window.
What to Expect: During the migration, dial tone service will be temporarily unavailable for the following systems:
- Elevator phones
- Fire alarm panels
- Area of Refuge
[Closed] Outage - Pressbooks
Pressbooks is currently experiencing an outage. Users may be able to sporadically log in or otherwise access content. ITS staff are working with Pressbooks to restore the service.
[Closed] Planned Maintenance - PeopleSoft Financials
ITS will be upgrading PeopleTools for PeopleSoft Financials. During the maintenance window the application will be unavailable and processing will be suspended. The ePro applications (PREQs, e-Vouchers and Receiving) will also be unavailable.
[Closed] Service Degradation - Room Schedulers
Campus room schedulers are experiencing communications issues with their time server, causing some devices to display an incorrect time. ITS staff are working on this issue.
[Closed] Service Degradation - Large Scale Storage (LSS)
Some LSS nodes are having a service impact. ITS Research Services engineers are aware of the issue and working on restoring service. Known nodes being impacted are; itf-rs-store31, itf-rs-store18, itf-rs-store27, lc-rs-store 24, lc-rs-store23, lc-rs-storage20, lc-rs-store21.
[Closed] Outage - Campus Data Network Connectivity, Iowa Lakeside Laboratory
Networking services within the Lakeside Labs are down due to the ICN fiber being cut. ITS is investigating the issue.
[Closed] Service Degradation - eduroam
Some users have reported issues with the eduroam wireless connection. While connected to eduroam, users may be unable to load web pages or encounter error messages such as "DNS address cannot be found." ITS is currently investigating the issue.
[Closed] Planned Maintenance - Linux Software Mirrors
Linux software mirrors will be down for maintenance during this period.
[Closed] Service Degradation - eduroam
Some users may experience issues connecting to Eduroam, with messages such as “No internet” or similar. ITS support staff are actively investigating the issue.
[Closed] Outage - Microsoft Skype for Business
Skype for Business is currently seeing some issues with calls not getting routed correctly. ITS/HCIS is looking into the issue.