Service status history
[Closed] Planned Maintenance - Clickers
Top Hat has scheduled maintenance on the first Sunday of every month, from 4:00 AM CT to 7:00 AM CT.
During the maintenance window, Top Hat will be unavailable and visitors to app.tophat.com will see a maintenance page.
[Closed] Service Degradation - eduroam
Users may experience issues connecting to Eduroam on the east side of campus. IT support staff are investigating.
[Closed] Service Announcement - Digital Signage
The v1 Digital Signage platform at https://signage.uiowa.edu and https://signage.uihealthcare.org will be shutting down on October 31st, 2025. The v2 Digital Signage platform is available at https://signage.sites.uiowa.edu. View our support article for additional information.
[Closed] Service Degradation - Microsoft 365
Microsoft is experiencing some issues with Office 365 services. We are aware of some impact to campus and are continuing to monitor. We'll share more information as it becomes available.
[Closed] Service Degradation - Large Scale Storage (LSS)
ITS Research Services is currently troubleshooting lc-rs-storage20.hpc.uiowa.edu. The system was not responding and has been restarted. It is currently undergoing system checks before shares will be available again. We do not have a time frame for how long these checks will take to complete.
[Closed] Service Degradation - Microsoft Skype for Business
Skype for Business users are getting a continuous prompt to log in. ITS/HCIS has opened a ticket with Microsoft to look into this issue.
[Closed] Planned Maintenance - Gradescope
During this time, users may experience interruptions when loading assignments and making submissions to assignments through ICON (LTI 1.3 integrations only), as well as when submitting files for Gradescope’s Code Similarity Reports and exporting submissions. All other components of Gradescope will be operational, including both making submissions and accessing assignments via the website directly, as well as all functionality on the Gradescope Mobile App. Additional maintenance information can be found at https://gradescope.statuspage.io/incidents/82h406w39537
[Closed] Planned Maintenance - Plagiarism Detection
A 6-hour maintenance window is planned for Turnitin and iThenticate on October 25, 2025. This includes access through ICON as well as dedicated websites for Turnitin and iThenticate. Additional information will be available at https://turnitin.statuspage.io/incidents/8g1y6n437s2q. The following services will potentially experience intermittent availability during this time.
Originality (including all Integrations)
SimCheck (including Integrations)
Similarity (including Integrations)
Turnitin Core API (including Integrations)
Crossref Similarity Check
Authorship
Turnitin and TurnitinUK (including
[Closed] Planned Maintenance - SiteNow
SiteNow's hosting provider will be performing maintenance from 8am - 4pm on the dates affected. Some applications may experience a temporary interruption of service.
Maintenance reference #6660
[Closed] Planned Maintenance - Pressbooks
Pressbooks staff will be performing maintenance on our infrastructure to improve the performance and reliability of our systems and keep them up to date. During this time, we expect our Pressbooks network will be inaccessible when both reading and editing content.