Service status history
[Closed] Planned Maintenance - Virtual Desktop
The Virtual Desktop (Citrix) service will be unavailable from 4AM to 6AM, Thursday, September 10th for a scheduled maintenance.
[Closed] Service Degradation - Note Depot
AI-generated notes may be unavailable for course videos produced or published yesterday in courses where AI Notes are enabled. Notetaker notes are not affected.
We are working with our technology partners to process the missing data as quickly as possible. Updates will be provided through this alert as progress is made.
[Closed] Service Announcement - Active Directory - GC/DC LDAP Certificate Change
dc.iowa.uiowa.edu
Impacted AD/LDAP integrated systems:
- AD/LDAP integrated applications that utilize gc.iowa.uiowa.edu or dc.iowa.uiowa.edu, need to trust the new root certificate noted above prior to the change.
- If you aren't sure how to do this
[Closed] Service Degradation - Multiple Services
Users may see the error message "GetSections returned no conversation history" or either a 400 or 503 error code when trying to access Microsoft 365 at https://office365.uiowa.edu. Microsoft is currently investigating the issue.
As a temporary workaround, users experiencing this issue should be able to access Outlook at the following link: https://outlook.office.com
[Closed] Outage - Virtual Desktop
Users are unable to open apps on the Virtual Desktop due to an Azure AD synchronization disruption. ITS staff are working to restore service as quickly as possible.
[Closed] Planned Maintenance - Linux Software Mirrors
Linux software mirrors will be down for maintenance during this period.
[Closed] Planned Maintenance - ICON Direct - WileyPlus
WileyPLUS will be conducting maintenance during this time and the system will be unavailable. Status updates here.
[Closed] Outage - ICON Direct - McGraw Hill's SIMNet
McGraw Hill's SIMNet is experiencing an interruption in service. McGraw Hill is actively investigating. Status updates here.
[Closed] Service Degradation - Multiple Services
We're aware that several major AI platforms are currently experiencing service outages affecting users globally, including:
- Claude (Anthropic)
- ChatGPT (OpenAI)
- Gemini (Google)
Impact: Users may be unable to access these AI services or may experience degraded performance.
Status: The providers are investigating. At this point we have not observed direct impacts to campus users.
We recommend checking the official status pages of these services for updates:
What you can do:
- Try again in a few moments—services are intermittent and expected to be restored
[Closed] Planned Maintenance - Printing in Computer Labs (ITCs)
Maintenance on the PaperCut printing service will temporarily make ITC Printing, Web Print, and Mobile Release unavailable. Departmental printing services may also experience brief interruptions as print servers are restarted. Services will be restored as soon as maintenance activities are complete.