Service status history

[Closed] Service Degradation - MyUI

Tuesday, October 1, 2024, 2:28 - 5:15pm

MyUI

Service Degradation

There are issues logging into MyUI. Users may encounter an HTTP Error 500 or other login related issues. ITS staff are investigating.

[Closed] Planned Maintenance - ICON

Saturday, September 28, 2024, 8 - 10am

ICON

Planned Maintenance

There will be a maintenance window of the ICON Dashboard on Saturday, September 28, 2024, from 8 AM to 10 AM in order to replace the SAN Storage for the backend database.

We expect the service downtime to be up to 1 hour. Access to the ICON Dashboard may not be available during this maintenance window.

[Closed] Service Degradation - PowerUp

Friday, September 27, 2024, 10:28am - Wednesday, October 9, 2024, 8:56am

PowerUp

Service Degradation

PowerUp is experiencing a partial degradation of service due to parts of the campus intranet that are undergoing upgrades. During this time, for some users, PowerUp is unable to power on computers remotely. Users can contact support staff for help in remotely powering on their computers. Support staff can also temporarily disable the power-saving modes to prevent disruption while this issue is ongoing.

[Closed] Service Degradation - ICON

Wednesday, September 25, 2024, 4:06pm - Thursday, September 26, 2024, 11:11am

ICON

Service Degradation

Users are encountering an error when accessing external tools in ICON stating "This content is blocked. Please contact the site owner to fix the issue." IT support staff are investigating.

[Closed] Service Degradation - Multiple Services

Wednesday, September 25, 2024, 9:50am - 3:54pm

High Performance Computing,

Interactive Data Analytics Service (IDAS)

Service Degradation

Argon is currently experiencing issues with homes storage. Users may be experiencing issues logging in and accessing their Argon homes storage. Research Services is working to resolve the issue.

IDAS (Interactive Data Analytics Service) users may experience issues starting a session if they have selected to mount an Argon home drive. A workaround to start a session is to select "no" for the server option "Mount Argon Home".

[Closed] Planned Maintenance - SiteNow

Tuesday, September 24, 2024, 10:01pm - Wednesday, September 25, 2024, 6am

SiteNow

Planned Maintenance

SiteNow's hosting provider will be performing maintenance. Some applications may experience a temporary degradation of service.

[Closed] Planned Maintenance - ICON

Tuesday, September 24, 2024, 9 - 11am

ICON

Planned Maintenance

The ICON Dashboard servers will be upgraded during this maintenance window.

No downtime is expected for users.

[Closed] Service Degradation - High Performance Computing

Monday, September 23, 2024, 5:40pm - Wednesday, September 25, 2024, 9:53am

High Performance Computing

Service Degradation

Argon is currently experiencing networking issues. Users may be experiencing general slowness or issues logging in, or be unable to mount LSS shares within the cluster. Research Services is working to resolve the issue.

[Closed] Planned Maintenance - Campus Data Network Connectivity, Multiple Buildings

Saturday, September 21, 2024, 7 - 8am

Campus Data Network Connectivity

Adler Journalism and Mass Communication Building,

Becker Communication Studies Building,

Biology Building,

Biology Building East,

Cambus Maintenance Facility,

Clinton Street Building,

English-Philosophy Building,

Fleet Services,

High Strength Waste Treatment Building 1820,

Hydraulics Model Annex,

Hydraulics Wind Tunnel Annex,

Independence Road Annex,

IT Distribution Center,

Jessup Hall,

Landscape Services Complex,

Lindquist Center,

Lot 11 Parking Attendant Booth,

Madison Street Services Building,

Main Library,

MERGE,

Mossman Business Services Building,

Operator Performance Laboratory - Hanger H IC Airport,

Phillips Hall,

Power Plant,

Schaeffer Hall,

Sciences Library,

Stanley Museum of Art,

Towncrest Center,

University Capitol Centre,

University Services Building,

Van Allen Hall,

Voxman Music Building,

Water Plant

Planned Maintenance

ITS will be migrating some of the wired networks located in the listed buildings to the campus fabric. Wireless services will not be impacted.

There will be a brief interruption of network connectivity during the window.

[Closed] Planned Maintenance - Campus Data Network Connectivity, Multiple Buildings

Saturday, September 21, 2024, 6 - 7am

Campus Data Network Connectivity

Afro-American Cultural Center,

Asian Pacific American Cultural Center,

Burge Hall,

Campus Recreation and Wellness Center,

Catlett Residence Hall,

Chilled Water Plant 2 (West),

Currier Hall,

Daum Hall,

Duane Banks Field,

Field Hockey Event Management Box,

Field House,

Gerdin Athletic Learning Center,

Hawkeye Recreation Service Building,

Hillcrest Hall,

Hospital Parking Ramp 3,

Hospital Parking Ramp 4,

Iowa Memorial Union,

ITS Switching Facility,

James Street Laboratory,

Karro Athletic Hall of Fame,

Latino-Native American Cultural Center,

Law, Health Policy and Disability Center,

Main Library,

Pearl Softball Field,

Petersen Residence Hall,

Pride Alliance Center,

Rienow Hall,

Slater Hall,

Soccer Complex Facility,

Stanley Hall,

West Campus Transportation Center,

Xtream Arena

Planned Maintenance

ITS will be migrating some of the wired networks located in the listed buildings to the campus fabric. Wireless services will not be impacted.

There will be a brief interruption of network connectivity during the window.