Cherwell Service Management is a cloud-based IT service management solution that helps IT teams in organizations to implement, automate and upgrade service and support processes.
Quick Reference Guide
Current Status
Maintenance
Past 90 Days
Alert History
On Wednesday, March 9th, a soft launch of the Cherwell self-service portal will be available to ITS and OneIT staff. The Cherwell self-service portal will provide another method of addressing technical issues by allowing users to self-submit tickets for issues or requests, track their open tickets, and communicate directly with support staff on their open tickets. After successfully piloting internally to ITS and OneIT staff, the portal will be rolled out to the rest of campus.
Cherwell servers will be receiving an upgrade. Cherwell will be unavailable during this time.