News | Information Technology Services

How to prevent spear-phishing

You may be familiar with phishing—scam emails (or direct messages, or social posts) that try to con you into giving up a password, downloading malicious software, or otherwise opening yourself up to a cyber-attack. But have you heard of spear-...

Introducing the New IT Self-Service Portal

In an effort to better support the University of Iowa community, Information Technology Services (ITS) has deployed a new IT self-service portal called Enterprise Service Center (ESC). The self-service portal provides faculty, staff, and students a...

Four ways to protect yourself from phishing

The University of Iowa email system receives more than 2.5 million messages per day, but about 69 percent never reach inboxes. Screening systems flag them as spam or scams—they’re discarded before they can do harm. But some deceptive and dangerous...

Adoption of Drupal Web Content Management System Grows

Wednesday, January 6, 2016 - 9:40am

Adoption of the Drupal Content Management System for websites continues to expand at the UI, and getting diverse units onto the same technology yields a host of benefits: cost savings, enhanced security, greater expertise, etc.

Migration to Office 365 Email Hits Home Stretch

Wednesday, January 6, 2016 - 9:37am

The OneIT Communication and Collaboration Project Team reports that 95% of the campus is now using cloud-based Office 365 email; more than 47,000 mailboxes have made the transition. The progress meter achieved a nice spike this month, when the...

Wi-Fi overhaul expands and improves wireless coverage on campus

Wednesday, December 23, 2015 - 9:36am

A major upgrade to the campus wireless network is providing Wi-Fi coverage in more areas of campus, along with improved reliability and greater capacity.

graphic art with a silhouette of someone using a laptop under a tree

Reminder: UI-owned laptops and tablets must be encrypted by Dec. 31

Thursday, November 5, 2015 - 9:31am

If you have a university-owned mobile device that has not yet been encrypted, the Information Security and Policy Office recommends reaching out to your local technology support provider to help the university meet its Dec. 31 deadline.

Lync Is Now Skype for Business

Friday, October 30, 2015 - 2:17pm

Faculty, staff, and students who use Lync to chat with colleagues or classmates may notice changes to their service. Due to rebranding efforts by Microsoft, Lync is now called “Skype for Business.” No actions are required and functionality will...

Information for UI email users on Microsoft 's mobile device 'wipe' feature

Monday, October 5, 2015 - 10:38am

The University of Iowa email systems (the on-premise Hawkmail service and the cloud-based Office 365 service that is being implemented) use an underlying technology called Microsoft Exchange. One feature of this technology is the ability to "remote...

UI-owned laptops and tablets will be encrypted by Dec. 31

Monday, August 17, 2015 - 4:32pm

The University of Iowa is taking an important step in its information security efforts: encrypting all UI-owned portable devices (laptops, tablets, and external storage) by the year’s end.

Welcome to Iowa Event on Wed and Thurs

Wednesday, August 12, 2015 - 11:06am

As you settle into a new semester, the Help Desk at Information Technology Services (ITS) invites you to join us for a Welcome To Campus Event. This event is part of the On Iowa! immersion event series to welcome Class of 2016 students and new...

2015 IT Leadership Award Presented to Chris Pruess

Wednesday, June 17, 2015 - 9:24am

Chris Pruess, senior systems architect in Information Technology Services (ITS), has received the 2015 Information Technology Leadership Award in recognition of her exemplary contributions to the university’s IT community. The award, co-sponsored by...

ITS Official Platinum Sponsor of DrupalCorn Camp 2015

Wednesday, May 20, 2015 - 3:10pm

Information Technology Services (ITS) is an official platinum sponsor for this year's DrupalCorn Camp. DrupalCorn Camp 2015 is geared towards anyone interested in learning more about the Drupal content management system. Beginners, managers,...

Game-based learning expert to visit campus March 25-26

Monday, March 9, 2015 - 12:39pm

The ITS Office of Teaching, Learning & Technology is offering a public talk and workshop series, Game-based Learning for Higher Education, on March 25-26.

Outlook smartphone app security issue

Thursday, February 5, 2015 - 3:51pm

Due to data security concerns, University of Iowa technology leaders have decided to block the Microsoft Outlook app for smartphones from the university email system starting Friday, Feb. 6. The Information Security and Policy Office is contacting...

4 IT policies you should know

Friday, January 2, 2015 - 9:18am

Information Technology policies exist to protect the university's technology and data assets, and many of them are key to your personal IT security as well. Everyone has a responsibility to know and abide by the rules, so please take a moment to...

UI joins Unizin Consortium, plans pilot of new learning management system

Wednesday, December 17, 2014 - 3:34pm

This week the University of Iowa joined the Unizin Consortium , a group of universities coming together to develop new capabilities in digital learning environments, particularly in the areas of analytics and content management. Unizin enables each...

SiteNow service grows to meet demand for website development

Monday, November 3, 2014 - 11:26am

The popular SiteNow service continues to thrive as it meets the hardy demand for website development at the University of Iowa. Working with campus customers, the ITS Web Services team has rolled out 12 new sites since the start of the semester,...

UI receives $600,000 NSF grant to support TILE efforts in STEM education

Friday, September 26, 2014 - 10:21am

A $600,000 grant from the National Science Foundation will support the expansion of TILE (Transform, Interact, Learn, and Engage) initiatives to promote success in STEM education at the UI, and the ITS Office of Teaching, Learning, & Technology...

A welcome addition to the Information Technology Facility

Monday, September 22, 2014 - 11:58am

Visitors to the Information Technology Facility will now encounter a “welcome wall”—a series of etched plaques featuring awards and historical facts about the UI’s state-of-the-art green data center. As the first building on campus to earn LEED...

ITS volunteers develop database for medical clinics in Haiti

Thursday, September 11, 2014 - 8:34am

In 2010, an earthquake measuring 7.0 on the Richter scale toppled Haiti, affecting the lives of 3 million people and demolishing Haiti’s capitol and several other cities. University of Iowa physician Chris Buresh had been visiting Haiti since 2003...

ITS staff members Clark and Florman honored for leadership and service to campus

Friday, September 5, 2014 - 4:25pm

Two Information Technology Services staff members are being recognized for exceptional leadership and service to the University of Iowa. Chris Clark, director of learning spaces, was selected for the David J. Skorton Award for Staff Excellence in...

Start-of-semester metrics for ITS services and support

Friday, September 5, 2014 - 9:42am

Information Technology Services is a bustling place at the start of a new school year. A steady stream of questions flows through the ITS Help Desk as people seek tech support for tasks like configuring email or wireless service, installing software...

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