A recent update has changed how some profiles send your Microsoft 365 email.  If you have messages sending from [email protected] instead of your UI Email Alias (eg: [email protected]) or if people are having trouble viewing your shared calendar, then you will need to update your profile.

  1. Open Outlook.
  2. Select the Tools tab and click Accounts
  3. On the Accounts Screen:
    Select your Microsoft 365 account if you have more than one email account added.
    Change the Account Description to your UI Email Alias eg: "[email protected]"
    Change the E-mail address to your UI Email Alias eg: "[email protected]"
  4. Exit the Accounts Window.

If you aren't able to change the E-mail address, delete the account and create a new one using [email protected] for the email address. 

Note: We recommend Mac users use Outlook on the web to share your calendar or to grant permissions.

Last updated
Article number
6891