The Research Data Storage Service (RDSS) is useful for backups, archiving, and storing research data files.
Benefits
- CIFS/SMB and NFS shares are available
- Auditing can be turned on for CIFS/SMB, which allows for Level III data to be stored
- Snapshots help recover a deleted file (or a different version of a file) within 30 days
- Replication copies files to a remote site every four hours for disaster recovery
Approved Data Classification Levels
RDSS is approved for the following data classification levels:
- Public
- Internal
- Restricted*
- HIPAA* (SMB/CIFS only)
- Export-Controlled (Please contact research-computing@uiowa.edu before putting Export-Controlled data on RDSS)
* If you intend to store protected health information (PHI) from UIHC on RDSS, you are responsible for obtaining approval from the UIHC Data Governance group. Please submit a request by navigating to the UIHC Data Governance Request Form.
Cost
For researchers with a faculty appointment, a single 5TB share with backups is available upon request at no cost on either RDSS or the Large Scale Storage Service (LSS). Additional space may be purchased at the standard rate.
Researchers who are not eligible for the no-cost 5TB may purchase storage space at the standard rate of $270 per TB per year (billed monthly at $22.50 per TB per month).
How to Subscribe
To subscribe to this service, complete the RDSS Request Form.
Troubleshooting
Ongoing Issues
Current Status
Maintenance
Past 90 Days
Alert History
ITS-TPS will be applying an urgent NetApp update to the RDSS service. NetApp clusters at ITF datacenters will be upgraded. Each volume will experience two brief (10-30 seconds) pauses in IO.
RDSS users should close all files and sign out prior to the scheduled maintenance window. Access to RDSS will be available while updates are performed but users may experience brief (10-30 second) outages.
RDSS users should close all files and sign out prior to the scheduled maintenance window. Access to RDSS will be available while updates are performed but users may experience brief (10-30 second) outages.
Scheduled Work: Software upgrade for production and research routers
Data Center(s): Information Technology Facility (ITF)
Expected Impact on Services: The work should not cause any user-visible disruption
Expected Duration: 4 hours total (4 AM - 8 AM)
Scheduled Work: Upgrade NetApp clusters
Data center(s): Information Technology Facility (ITF) and Lindquist Center (LC)
Expected impact on services: Each volume will experience two brief (10-30 seconds) pauses in IO
Expected Duration: 3 hours total (6 AM - 9 AM)
Services affected include:
Home (H:) Drives: .pst files located on these drives are particularly sensitive to drops in connectivity. Instruct users to close all applications (Outlook, Word, Excel) to their Home or H: Drive on Friday before leaving work.
Shared Departmental Drives: L:, I:, and U: SFTP jobs and instruments connected to these locations are sensitive to drops in connectivity. Modify as necessary.
RDSS: Research Data Storage Service is included in this upgrade.
Scheduled Work: Upgrade NetApp clusters
Data center(s): Information Technology Facility (ITF) and Lindquist Center (LC)
Expected impact on services: Each volume will experience two brief (10-30 seconds) pauses in IO
Expected Duration: 2 hours total (6 AM - 8 AM)
Services affected include:
Home (H:) Drives: .pst files located on these drives are particularly sensitive to drops in connectivity. Instruct users to close all applications (Outlook, Word, Excel) to their Home or H: Drive on Friday before leaving work.
Shared Departmental Drives: L:, I:, and U: SFTP jobs and instruments connected to these locations are sensitive to drops in connectivity. Modify as necessary.
RDSS: Research Data Storage Service is included in this upgrade.
Scheduled Work: Upgrade NetApp clusters
Data center(s): Information Technology Facility (ITF) and Lindquist Center (LC)
Expected impact on services: Each volume will experience two brief (10-30 seconds) pauses in IO
Expected Duration: 2 hours total (6 AM - 8 AM)
Services affected include:
Home (H:) Drives: .pst files located on these drives are particularly sensitive to drops in connectivity. Instruct users to close all applications (Outlook, Word, Excel) to their Home or H: Drive on Friday before leaving work.
Shared Departmental Drives: L:, I:, and U: SFTP jobs and instruments connected to these locations are sensitive to drops in connectivity. Modify as necessary.
RDSS: Research Data Storage Service is included in this upgrade.
Scheduled Work: Upgrade NetApp clusters
Data center(s): Information Technology Facility (ITF) and Lindquist Center (LC)
Expected impact on services: Each volume will experience two brief (10-30 seconds) pauses in IO
Expected Duration: 2 hours total (6 AM - 8 AM)
Services affected include:
Home (H:) Drives: .pst files located on these drives are particularly sensitive to drops in connectivity. Instruct users to close all applications (Outlook, Word, Excel) to their Home or H: Drive on Friday before leaving work.
Shared Departmental Drives: L:, I:, and U: SFTP jobs and instruments connected to these locations are sensitive to drops in connectivity. Modify as necessary.
RDSS: Research Data Storage Service is included in this upgrade.
Scheduled Work: F5 chassis maintenance
Data center(s): Lindquist Center (LC) and Information Technology Facility (ITF)
Expected impact on services: None
Expected Duration: 4 hours (4 AM - 8 AM)
While this is an ongoing issue, it is stable for now.
RDSS users with mapped drives may see a lower than normal amount of free space available. ITS is monitoring the situation.
Scheduled work: Upgrade NetApp clusters
Data center(s): Information Technology Facility (ITF) and Lindquist Center (LC)
Expected impact on services: Each volume will experience two brief (10-30 seconds) pauses in IO
Services affected include:
Home (H:) Drives: .pst files located on these drives are particularly sensitive to drops in connectivity. Instruct users to close all applications (Outlook, Word, Excel) to their Home or H: Drive on Friday before leaving work.
Shared Departmental Drives: L:, I:, and U: SFTP jobs and instruments connected to these locations are sensitive to drops in connectivity. Modify as necessary.
RDSS: Research Data Storage Service is included in this upgrade.
This issue is resolved. Please contact the ITS Help Desk if you experience any further issues.
RDSS users are experiencing issues when saving data. ITS staff are working on the problem.
Scheduled work: Upgrade NetApp clusters
Data center(s): Information Technology Facility (ITF) and Lindquist Center (LC)
Expected impact on services: Each volume will experience two brief (10-30 seconds) pauses in IO
Services affected include:
Home (H:) Drives: .pst files located on these drives are particularly sensitive to drops in connectivity. Instruct users to close all applications (Outlook, Word, Excel) to their Home or H: Drive on Friday before leaving work.
Shared Departmental Drives: L:, I:, and U: SFTP jobs and instruments connected to these locations are sensitive to drops in connectivity. Modify as necessary.
RDSS: Research Data Storage Service is included in this upgrade.
Scheduled work: Upgrade NetApp clusters
Data center(s): Information Technology Facility (ITF) and Lindquist Center (LC)
Expected Duration: 2 hours (6 AM - 8 AM)
Expected impact on services: Each volume will experience two brief (10-30 seconds) pauses in IO
Services affected include:
Home (H:) Drives: .pst files located on these drives are particularly sensitive to drops in connectivity. Instruct users to close all applications (Outlook, Word, Excel) to their Home or H: Drive on Friday before leaving work.
Shared Departmental Drives: L:, I:, and U: SFTP jobs and instruments connected to these locations are sensitive to drops in connectivity. Modify as necessary.
RDSS: Research Data Storage Service is included in this upgrade.
Scheduled work: Software updates and server reboot if needed for itf-rs-store16 and lc-rs-storage02
Data center(s): Information Technology Facility (ITF) and Lindquist Center (LC)
Expected Duration: 1 hour max (7 AM - 8 AM)
Expected impact on services: Minimal unless the updates demand reboot. Compliant LSS Pilot service might be unavailable and users should plan accordingly. This affects the pilot systems only, Large Scale Storage (LSS) and HPC attached storage will not be affected.
Scheduled work: Upgrade NetApp clusters
Data center(s): Information Technology Facility (ITF) and Lindquist Center (LC)
Expected impact on services: Each volume will experience two brief (10-30 seconds) pauses in IO
Services affected include:
Home (H:) Drives: .pst files located on these drives are particularly sensitive to drops in connectivity. Instruct users to close all applications (Outlook, Word, Excel) to their Home or H: Drive on Friday before leaving work.
Shared Departmental Drives: L:, I:, and U: SFTP jobs and instruments connected to these locations are sensitive to drops in connectivity. Modify as necessary.
RDSS: Research Data Storage Service is included in this upgrade.
Scheduled work: Upgrade NetApp clusters
Data center(s): Information Technology Facility (ITF) and Lindquist Center (LC)
Expected impact on services: Each volume will experience two brief (10-30 seconds) pauses in IO
Services affected include:
Home (H:) Drives: .pst files located on these drives are particularly sensitive to drops in connectivity. Instruct users to close all applications (Outlook, Word, Excel) to their Home or H: Drive on Friday before leaving work.
Shared Departmental Drives: L:, I:, and U: SFTP jobs and instruments connected to these locations are sensitive to drops in connectivity. Modify as necessary.
RDSS: Research Data Storage Service is included in this upgrade.
Scheduled work: Upgrade NetApp clusters
Data center(s): Information Technology Facility (ITF) and Lindquist Center (LC)
Expected impact on services: Each volume will experience two brief (10-30 seconds) pauses in IO
Services affected include:
Home (H:) Drives: .pst files located on these drives are particularly sensitive to drops in connectivity. Instruct users to close all applications (Outlook, Word, Excel) to their Home or H: Drive on Friday before leaving work.
Shared Departmental Drives: L:, I:, and U: SFTP jobs and instruments connected to these locations are sensitive to drops in connectivity. Modify as necessary.
RDSS: Research Data Storage Service is included in this upgrade.
The Research Data Storage Service (RDSS) cluster is experiencing intermittent issues.
Research Data Storage Service (RDSS) Contact Information
ITS RDSS Support Team: its-rdss-help@uiowa.edu