INDIVIDUAL

Requesting a Microsoft 365 account - All students, faculty, and staff will automatically receive Microsoft 365 email accounts upon joining the University of Iowa. Email aliases (e.g., jane-doe@uiowa.edu) and Microsoft 365 accounts are created automatically when an employee's HR paperwork is processed or when a student is admitted to the University of Iowa.  NOTE:  an exception is Affiliates -- the department will need to request an account for them. University of Iowa Health Care faculty and staff will receive a Microsoft 365 account as part of the UI Health Care provisioning process.

Requesting a change to your email alias address, name, or HawkID

SHARED

Naming standards for Shared Accounts, Resources and Mail-enabled Groups

Requesting a shared departmental account (faculty and staff)

Requesting a student organization account

Requesting a Microsoft 365 Resource

Requesting a batch add of resources - send an email to ITS Enterprise Communications for instructions

GROUPS

Requesting to Mail-Enable a group - Mail-enabled groups are used when you want to have email messages sent to all members of the group instead of to a single mailbox.  They are also used for granting permissions to a Microsoft 365 resource or shared account

Requesting a Departmental Mailing List - a departmental mailing list (e.g., Org and/or Dept) appears in the Global Address List (GAL). A sub-departmental mailing list (e.g., ITS Help Desk is a sub-group of ITS (which is the ORG) and Enterprise Services (which is the department). These lists are automatically updated daily via the U of I Directory.