Ensure that you are using Skype for Business and not Skype (for consumers).

Download the Microsoft Skype for Business Software

Most University-owned equipment should come with Skype for Business installed. If not, the Microsoft Skype for Business (Lync) client can be downloaded onto your machine. 

Install the Client

These instructions are for a Windows or Mac computer that is joined to the domain.

  1. Navigate to the Help Desk Download site (HawkID & Password required).
  2. Double-click on the Skype for Business 2016 x86.exe, Skype for Business 2016 x64.exe, Skype for Business 2016, or the Lync 14.0.7 file and follow the instructions to install the client.
  3. Microsoft Lync will become Skype for Business after Windows finishes installing updates.
    • If automatic transition to Skype for Business does not occur, please contact ITS Helpdesk.
  4. If you experience trouble logging in automatically, please manually enter your Sign-in Address & Password.
  5. Sign-in Address = University of Iowa Email Address in the format shown (jane-doe@uiowa.edu).

Download the Microsoft Skype for Business Software

Most University-owned equipment should come with Skype for Business installed. If not, the Microsoft Skype for Business (Lync) client can be downloaded onto your machine. 

Install the Client

These instructions are for a Windows computer that is joined to the domain.

  1. Navigate to the Help Desk Download site (HawkID & Password required).
  2. Double-click on the Skype for Business 2016 x86.exe or Skype for Business 2016 x64.exe file and follow the instructions to install the client. 
  3. After installing, run Windows Update to get the latest updates for Skype for Business.
  4. If you experience trouble logging in automatically, please manually enter your Sign-in Address & Password.
  5. Sign-in Address = University of Iowa Email Address in the format shown (jane-doe@uiowa.edu).
Article number: 
100665
Last updated: 
December 14, 2017
Category: