Note: To access these drives from off-campus, you must be connected to the VPN client using the directions on this page:

  1. Go to the search box at the bottom left of your screen and search for This PC
  2. In the computer tab at the top, select Map Network Drive
    Screenshot of Windows This PC
  3. In the Drive drop-down menu, select an open letter (e.g. R)
  4. In the Folder field type \\\shared\researchdata\rdss_HawkID replacing HawkID with the RDSS owner's HawkID
    This could be your own or the HawkID of another user who has granted you privileges to their drive
    Screenshot of Map Network Drive window

  5. If you are connecting to the RDSS drive from a computer that you are not logged into with your HawkID or HealthCareID (e.g., a personal computer), check the box "Connect using different credentials".
  6. Select Finish
  7. To complete the process, you may need to login with your HawkID and password in the dialog box. Make sure to put or IOWA\HawkID (replacing 'HawkID' with your own HawkID) in the username field
    Screenshot of Windows Security Enter network credentials
  1. Open Finder.
  2. Go to the Go menu at the top of your screen and select Connect to Server...
    Screenshot of macOS Menu Bar

  3. Fill in the Server Address field.
    • If you are logged into the computer with your HawkID (e.g., using a University-provided work computer), enter smb:// replacing ownerHawkID with the RDSS drive owner's HawkID.
      Standard server address for an RDSS drive on MacOS

    • If you are not logged into the computer with your HawkID (e.g., using a personal computer or a shared lab computer), enter smb://HawkID:* replacing HawkID with your HawkID and ownerHawkID with the RDSS drive owner's HawkID.
      Server address for an RDSS drive with a user name specified

  4. Optionally click the + button at the bottom left to add it as a favorite server and then click Connect.
    Screenshot of macOS Connect to Server

  5. Login with your and HawkID password to access the server
    Make sure Registered User is selected
    You may select Remember this password in my keychain
    Screenshot of macOS Login to Server

If you receive a message like 'Access to your account on the server "" has been denied. Contact your system administrator for more information.', please refer to the support article MacOS: Access to your account on the server "" has been denied.

  1. Ensure you have the samba-client package installed. It provides the tools necessary to mount remote Windows shares on Linux.
  2. Run the following command: id
    This will output information about your user account and AD groups you’re a member of. You are only going to need the first two numbers for uid and gid.
  3. Run the following command, replacing the bold variables:
    sudo mount -t cifs // /targetdir -o user=HawkID,uid=uid,gid=gid
    Explanation of variables:
    share = the name of share you are trying to access (e.g. rdss_HawkID)
    /targetdir = the path to a directory on your local machine where you will mount this share. This directory must exist on the local machine in order to mount the volume.
    HawkID = your HawkID user name
    uid = the uid number from step 1
    gid = the gid number from step 1

    An example of how this would be typed out is:
    sudo mount -t cifs // /rdss_HawkID -o user=herky,uid=1234,gid=5678

Note: If you do not know the name of the share you are trying to mount, please contact your local departmental administrator or the ITS Help Desk for assistance.

Article number: 
Last updated: 
April 30, 2024