This support article pertains to the SiteNow v1 platform. Click here for SiteNow v2 documentation.
The URL of an existing SiteNow website cannot be changed. However, you may request a new SiteNow website with the desired URL and re-create the content.
Below is the procedure to change SiteNow websites:
- A site owner of the current website submits a request for a new SiteNow website with the desired URL.
- If the request is approved, a SiteNow website with the new URL is provisioned.
- The site owners of the website then add content to the new website and, when ready, contact the ITS Help Desk to request that a redirect be put in place and the old website be deleted. Note: No content is automatically copied from the old website to the new website.
- A redirect from the old URL to the new URL is set up for six months, and the old website is deleted.