This support article pertains to the SiteNow v1 platform. Click here for SiteNow v2 documentation.

The URL of an existing SiteNow website cannot be changed. However, you may request a new SiteNow website with the desired URL and re-create the content.

Below is the procedure to change SiteNow websites:

  1. A site owner of the current website submits a request for a new SiteNow website with the desired URL.
  2. If the request is approved, a SiteNow website with the new URL is provisioned.
  3. The site owners of the website then add content to the new website and, when ready, contact the ITS Help Desk to request that a redirect be put in place and the old website be deleted. Note: No content is automatically copied from the old website to the new website.
  4. A redirect from the old URL to the new URL is set up for six months, and the old website is deleted.
Article number: 
Last updated: 
September 16, 2021