For OneIT members please fill out the TeamDynamix Account Request Form to start the process. If you are an ITS member, you're account will automatically be created.

Click the Desktop tab Click Edit Desktop and a new window will open In the Available Content pane you will be able to click on various categories that will open sub categories Click on the blue four headed arrow and choose to move it to either...

Microsoft Unified Messaging (UM) is a service available for Skype for Business enterprise voice (telephone) users. Unified Messaging combines voice messages, e-mail, calendar, and tasks into one Exchange mailbox that can be accessed from many...

If you’re in My Assignments trying to add a task to your timecard to track time and don’t see it, you’re not on a task under that project and you may not be on the project. Please email IT-PMO@uiowa.edu for assistance

Go to the New Project Request Site Click on Request Service Fill out the form and click Save Review General Tab and click Mark Complete Click on Files Add any files you think would be useful in the evaluation of the project request by clicking Add...

Adding a Resource to a Project: Make sure you are set as the alternate or primary manager on the project, if you are not set as a manage, you cannot add resources Go to Projects / Workspaces and locate the project using the search Click the drop-...

There are several different backup/recovery options depending on the OS of the virtual server. Any OS For the OS volume, Netapp snapshots are configured with the following snapshot schedule Linux TSM Windows DPM TSM

Please see the System Monitoring and Alerting service offering for details on monitoring and alerting options.

Spong is the primary tool SST uses internally to monitor base level of service for SST managed and co-managed servers. Spong alerts SST admins by email and pages on-call staff about issues it detects during pre-defined monitoring windows. Monitoring...