SharePoint Online (SPO) is available to UI colleges, departments, workgroups, labs, organizations and project teams that desire cloud-based file storage and collaboration. SPO is the only Office 365 service that has full support for using AD groups...

Healthcare staff have two identities (Healthcare and HawkID) populated in Office 365 which, unfortunately, can impact setting SharePoint user permissions and/or file sharing. Healthcare IDs are not licensed for Office 365 and SharePoint Online and...

Zoom's Scheduling Privilege allows you to delegate scheduling Zoom meetings to someone else. After delegating scheduling privilege in the Settings of your Zoom account, the individual(s) now has the ability to schedule Zoom meetings on your behalf...

Specialized Application Services (EI-SAS) has system administrators who are able to advise and help troubleshoot on a wide variety of systems where problems or outages may occur. We offer this as a standard service for SAS managed applications and...

This article describes the Puppet infrastructure group’s process of vetting Puppet Enterprise patch releases for the current Long Term Support (LTS) version of Puppet Enterprise (2019.8.x) and timeline expectations for having the release available...

If you are Healthcare staff/faculty and having difficulty being added to an external organization's Teams site, have the collaborator share with your Healthcare ID (e.g. healthcareid@healthcare.uiowa.edu ), not your HawkID, or email address. Please...

On August 10th, 2021 the University of Iowa will require a minimum Zoom client version when joining meetings. This will help make Zoom features more readily available for a better meeting experience and allow for updated security settings. On August...

The FireEye HX Agent runs on EC2 instances and allows the Information Security and Policy Office to detect security issues and compromises, as well as providing essential information for addressing security incidents. It is the Cloud Team's strong...

AWS provided DNS names are technically descriptive, but generally not very user friendly. For example, an EC2 instance might look like: ec2-12-34-123-45.compute-1.amazonaws.com Not something you want to share with your users or expect them to...