Introduction This article contains two sections with information related to the co-managed service: Definitions related to elements of the co-managed service An overview of the co-managed service , in the context of the definitions provided...

Issue Escalation , Change Request , and Migration Processes This article summarizes information for co-managed systems related to issue escalation, the change request process, and the migration of a system from ITS-Managed to co-managed. Issue...

While viewing a message in Outlook, you can choose to report a message to Microsoft as Junk or Phishing and send a copy of the message to them. Open the message and click the down arrow next to Report Message Choose what option you wish to use: Junk...

On Tuesday, January 5th, 2021, ITS renewed the certificate used to verify the authenticity of the wireless authentication servers. When you connect to eduroam after the certificate is renewed, you may be asked to verify and accept the new...

Zoom frequently releases new client updates that bring new features or enhancements. Please note: If you have an older client, or if your meeting participants have an older client, some Zoom functionality will not be available or work as expected...

Zoom Live Transcription Live Transcription provides an ASR (Automatic Speech Recognition) transcription service. This allows for speech to text transcription when in a Zoom Meeting or Webinar. This feature is enabled by the host of the Meeting or...

A new update will prompt you to enter your location in Skype for Business if you are located off-campus. When you are on campus and if you move to other buildings, your location data will be updated and displayed under your name automatically. To...

Skype for Business uses Location Information for 911 service and also to communicate your location to your contacts. The following Frequently Asked Questions (FAQs) address Location Information.

Log in to Globus, if you haven't done this there are detailed file transfer instructions . Select the uiowadata#data endpoint. Type in the path corresponding to the source or destination in Argon. Path on Argon Path in Globus /Users/<your hawkid...