Below are frequently asked questions about our anti-spam and phishing efforts

When a Guest (external) user is attempting to access a Team hosted on the UI Office 365 tenant with their org credentials (e.g. external-user@xyz.edu ) the user cannot already be signed-in to the Teams client for accessing Teams on their own tenant...

Splunk On-Call is the primary tool Enterprise Infrastructure uses to route critical alerts and pages from the Prometheus monitoring platform . Additional information about Enterprise Infrastructure's Splunk On-Call service can be found on their...

Iowa Governor Kim Reynolds issued a directive to ban TikTok on all state-owned devices. If you have a device provided by the University of Iowa and have installed the TikTok app, please follow these instructions on how to remove it to be in...

When you have a non-service impacting need for any of your services, please submit a service ticket to let the SAS Sysadmins know what you need. Submission Process To submit a Service Request (SR) to the SAS Sysadmin team, click on this link to take...

Password managers are applications that store passwords and other credentials you use to access online sites and services. Most also can suggest strong passwords based on criteria you select (for example, number of characters and character types)...

May, 2022. We are pleased to announce that a request for proposals (RFP) for Linux software support has now been completed. The purpose of this RFP was to formally evaluate the support options from multiple Linux vendors as related to their OS and...

See below for instructions on how to install and configure the GlobalProtect Always On VPN. Once your device is configured the GlobalProtect Always On VPN will connect automatically.

On September 13, 2022, the Home Drive service will be changing from automatically provisioning to an exceptions based provisioning model. What does this mean for end-users? Currently, every HawkID is given a Home Drive when the ID is created. After...