Best practices for protecting your files and device and for preventing any malicious software or viruses to be installed on your computer. 

Windows comes preloaded with software that is designed to help protect you from different types of malware and viruses. You can also purchase or use other free software to help prevent viruses. ITS recommends some free software that is effective at preventing viruses and malware.

If you suspect that you have malware located on your computer you can uses Malwarebytes and Windows Defender to detect and remove this software. Feel free to contact us or use this article to remove any malicious software.

Windows computers have frequent updates that help patch potentially security issues. Keeping your computer up to date by following these steps will help prevent malware related issues.

Malicious software like viruses and spyware often gain access to your computer when attempting to download software or toolbars from unreliable sources. This happens frequently when an user clicks on a link in an email or on social media sites. This will automatically provide the software permission to install on the computer (bypassing your security software). Make sure you know the software you are installing before accepting to have it installed onto your device. Additionally, be sure to only install software from trusted vendors(Microsoft, Apple, etc).

Looking through your browser extensions and installed software on a regular basis will help to ensure that you do not have any malicious software on your device. Do not hesitate to contact us with any questions regarding software installed or extensions in browsers.

If you receive an email that look even remotely suspicious and that has links in it, you can check on the link by simply hovering your mouse over it. If the web address looks garbled or does not follow with what the link is supposed to be, do not click on it. Report any phishing like this to our help desk. The same applies for links on websites, hovering over them without actually clicking on them is a an excellent way to ensure that you do not compromise your device or account.

Article number: 
108796
Last updated: 
May 24, 2017
Service: