PIN Overview

Skype for Business Enterprise Voice:

This service allows real-time communication between users inside and outside of the University through voice calls over the internet.

User PIN Purposes:

  • Dial-In Meetings
  • VoIP Phone Sign-in

A Conferencing PIN is used to join, by phone dial-in, Skype meetings you've organized. It is also the same PIN used to sign into your desktop VoIP phone.

Do I need a Conferencing PIN?

Not necessarily: 

  • If you sign into your VoIP phone using your email, then you do not need a PIN for desktop phone sign-in.
  • If you join a Skype meeting as the organizer by using a method other than dialing-in, you do not need a PIN.

How is a Conferencing PIN reset?

  1. Users can change their Conferencing PIN by either:
    • Navigating to directly
    • Selecting 'Pin' from the Skype for Business dial pad 
    • Clicking the 'Forgot PIN' link in a Skype meeting invitation
  2. From the webpage, click 'Sign In'
  3. Enter your Username (iowa\domain) and Password
  4. Follow the prompts to reset your PIN

Important note: If you phone extension is not configured, you are most likely not Enterprise Voice enabled and need to contact the ITS Help Desk to get your Conferencing PIN changed.

Article number: 
Last updated: 
March 5, 2020