Naming standards have existed for shared accounts and resources, but we now have the same standards apply to any mail-enabled groups also.  Tools to create these accounts and groups now require ITS to follow these standards. Mail-enabled groups may be used as a distribution list or a security group for granting permissions to a shared account mailbox or resource.   Any subgroups within the mail-enabled group must conform to the naming standards and be mail-enabled. 

In order to differentiate between user HawkIDs and a group, each group name must contain a hyphen and follow the standards below.

Shared accounts

Shared account ID and email alias must be: 

  • Alphanumeric, 3-20 characters.
  • Must contain at least one hyphen character.  This cannot be the first or last character.
  • Must start with an abbreviation for the Department, Organization, or Program name followed by a hyphen
    e.g., ITS-Help-Desk; VPR-ResearchGrants
  • No spaces or special characters.
  • Length limit of 20 characters or less including hyphens.
  • The Account ID/Alias is what will appear before the @uiowa.edu eg: ITS-Help-Desk@uiowa.edu

Note: The hyphen is used to distinguish these accounts from user HawkIDs.

Resources

Resource Name must:

  • Begin with RES- followed by BLDGRoom# or BLDG-EquipmentDescription
  • Maximum 20 Characters, including hyphens and RES-
  • No Spaces or Special characters

Mail-Enabled Groups

Mail-Enabled Group name must:

  • Must contain at least one hyphen character.  This cannot be the first or last character.
  • Must start with an abbreviation for the Department, Organization, or Program name followed by a hyphen
  • e.g., ITS-Help-Desk; VPR-ResearchGrants
  • No spaces or special characters.
  • If being used for permissions to a shared mailbox or resource, we recommend the name match the name of the shared account/resource with an ending identifier
    e.g., its-lc100-calendargrp or its-helpdesk-emailgrp 
  • Please leave the following identifiers for ITS email team use: SA-; -SG ; RES-
Article number: 
111401
Last updated: 
January 30, 2018
Category: