This support article pertains to the SiteNow v1 platform. Click here for SiteNow v2 documentation.

The SiteNow platform runs an automatic clean-up task which can result in files being deleted unexpectedly.

To ensure that your files are not automatically deleted, after selecting a file to upload either:

  • click "Upload" and then click "Next", or
  • just click "Next" (and the file will be automatically uploaded).

Arrow drawing attention to the Next button to upload a new file
Article number: 
Last updated: 
October 8, 2019