This support article pertains to the SiteNow v1 platform. Click here for SiteNow v2 documentation.
The SiteNow platform runs an automatic clean-up task which can result in files being deleted unexpectedly.
To ensure that your files are not automatically deleted, after selecting a file to upload either:
- click "Upload" and then click "Next", or
- just click "Next" (and the file will be automatically uploaded).
![Arrow drawing attention to the Next button to upload a new file](https://its.uiowa.edu/sites/its.uiowa.edu/files/wysiwyg_uploads/Screenshot%202018-09-18%2009.53.43.png)