The GlobalProtect Always On VPN Client (GlobalProtect VPN) will automatically detect if you are on or off campus and connect automatically when your device connects to the internet. When your device is on campus the client will show Internal . This...

Connecting to the UI Data Warehouse (DWPROD) requires you to authenticate with your HawkID and password. If you are not using Two-Step Login with Duo Security for DWPROD and If you cannot connect to the UI Data Warehouse after you changed your...

Note: this deletes any information not yet synced with the server Outlook (Windows) Rename the Outlook .ost file (if you get an error about "cannot open set of folders") Exit Outlook and Skype for Business. From the Start menu, choose Run. In the...

In certain cases, files moved within an RDSS drive will not automatically inherit permissions from their new parent folders. This can result in collaborators not having access to files despite being able to access the parent folders. If you suspect...

I'm getting an error in boto3 that says: AttributeError: 'str' object has no attribute 'get' Look at your ~/.aws/config file for the [default] profile. Specifically, look for a stanza with the key s3 . If you see that, delete it. [default] is the...

If your device no longer sees eduroam or UI-Guest after a building has been upgraded to Wi-Fi 6, you may need to update the drivers for your wireless card. Certain Intel Wi-Fi 5 cards need to have their drivers updated to be able to see networks...

When using Google Chrome, Internet Explorer, or Mozilla Firefox on a Healthcare-managed computer running Windows 10, some Healthcare users are encountering the following authentication error when accessing websites and applications housed on the...

Only a flat permission structure is supported for LSS shares - users may be granted read/write or read-only access to the entire share. We would be happy to re-apply this permission structure or restore from a snapshot - please email research-...

Freeing up space by deleting a file will not be realized until all snapshots referencing the deleted file age out according to the snapshot schedule or are removed. To have snapshots manually removed or to have the snapshot schedule of your LSS...