The SiteNow platform runs an automatic clean-up task which can result in files being deleted unexpectedly. To ensure that your files are not automatically deleted, after selecting a file to upload either: click "Upload" and then click "Next", or...

Xbox 360 S Model 1439 gaming consoles will not connect to UI-DeviceNet. This is because the wireless network doesn't support older wireless protocols required by this console. Supporting older wireless protocols would cause wireless network...

PROBLEM When opening a Panopto in the Safari browser on a Mac, the video seems to load but does not play. When pausing and restarting the player, the video will play fine. CAUSE Browser settings prevent auto play. SOLUTION Change the following...

If you are editing content using Internet Explorer and the Body field is blank with no editing toolbar displaying, verify that Internet Explorer is not using Compatibility View Mode for the website. For IE 11 users: Open up Internet Explorer (IE 11...

Some users using the Internet Explorer 11 web browser receive the error message We can't show you this session due to an unexpected error. when attempting to watch a UICapture session video. This is a known issue when using Internet Explorer 11 in...

Here are a few things to try to get your device reconnected to the eduroam wireless network. If you have not connected before be sure to first follow the connection instructions found through this ITS support article: https://its.uiowa.edu/support/...

The following is a list of the most common Doc Cam troubles and solutions to try. Problem Cause Solution The Doc Cam light is not turning on. Light is turned off. The bulb is burned out. Press the light power button to ensure that it is powered on...

NOTE: The "fraud detection" alert is letting you know that the message may not be from who it says it is from. It is letting you know that you should review the message a little closer to make sure it is valid before clicking any links or responding...

Due to the enhancements of the media embedding process released in June 2017, a paragraph that contains an image or video which is aligned to the left, right or center may have the space after it eliminated. To restore the space: Add an empty...

Issue With the Lab theme, banner images that contain numbers in the file name do not display. Workaround Change the file name of the image so that it does not contain any numbers.