Users have reported that sometimes when they click or enter a link to a page/path within a site (e.g. https://uiowa.edu/about ), that it directs to the homepage (e.g. https://uiowa.edu ) instead of the expected destination. At this time, we believe...

Due to the enhancements of the media embedding process released in June 2017, a paragraph that contain an image or video that is aligned to the left, right or center may have the space after it eliminated. If you notice this with your content, the...

Issue With the Lab theme, banner images that contain numbers in the file name do not display. Workaround Change the file name of the image so that it does not contain any numbers.

If your search function isn't finding any of your messages or only recent messages in the last two weeks, you may need to rebuild the search index. You may also receive a message "Instant search encountered a problem while trying to display search...

What does "unpublished course" mean? Courses that your instructor has published (turned on for student access) appear on your ICON Dashboard student page. For courses that appear in the Unpublished Courses box, you are enrolled in those courses, but...

Not Eligible for ICON You are not eligible for the ICON service. Typically this is because you are a former student or employee whose eligibility has expired. If you feel that you’ve received this message in error, please contact the ITS Help Desk,...

Skype for Business Test Meetings are used to ensure participants meet the requirements necessary to join an online meeting. Please click on the following link for more information on how to create and join an online Skype for Business Meeting .

UICapture - General Troubleshooting and Known Issues Categories General Admin Browser Issues Creator Editor Mac Recording Remote Recorder [Windows] Webcasts Windows Recording Category: General Issue Solution Unable to login to the Panopto Recorder...

Since migrating to Office 365, you may notice some of your email messages have a "Bing Maps" and "+Get More Apps" link in them. You can remove these from messages by following the steps below: Using Outlook 2013 From the Inbox, click File | Manage...

If you receive the "Cannot display the folder. Microsoft Outlook cannot access the specified folder location" error, you typically need to rename or delete your .ost file. Delete the Outlook .ost file Close Outlook and Lync. From the Start menu,...