By default, Qualtrics uses a @qemailserver.com as the FROM domain for messages sent using their Email Distribution feature. In January 2020, ITS set up a custom FROM address of @survey.uiowa.edu for all existing UI Qualtrics users. Any Qualtrics accounts created after January 2020 will need to request this custom FROM address for their account, so that they may use @survey.uiowa.edu for their email distribution messages in Qualtrics.
If you would like to use the @survey.uiowa.edu FROM address when distributing your survey within Qualtrics, please do the following:
- Contact the ITS Help Desk, and
- Ask them to have survey.uiowa.edu "stamped" on your Office 365 mailbox.
For additional information pertaining to custom FROM addresses in Qualtrics, please see this support article.