A recent update has changed how some profiles send your Microsoft 365 email.  If you have messages sending from HawkID@uiowa.edu instead of your UI Email Alias (eg: firstname-lastname@uiowa.edu) or if people are having trouble viewing your shared calendar, then you will need to update your profile.

  1. Open Outlook.
  2. Select the Tools tab and click Accounts
  3. On the Accounts Screen:
    Select your Microsoft 365 account if you have more than one email account added.
    Change the Account Description to your UI Email Alias eg: "firstname-lastname@uiowa.edu"
    Change the E-mail address to your UI Email Alias eg: "firstname-lastname@uiowa.edu"
  4. Exit the Accounts Window.

Note: We recommend Mac users use Outlook on the web to share your calendar or to grant permissions.

Article number: 
126181
Last updated: 
September 19, 2023
Category: