Depending on your status (Faculty, Staff or Student) your mailbox will remain open for a period of time.   

 

If you have a university Office 365 account, and you choose to change your routing address from your Office 365 account (hawkid@iowa.uiowa.edu) to another account (e.g., gmail), your Office 365 account will be closed immediately.  

 

Mailboxes for faculty and staff remain open after termination for 17 days and then are closed. The mailbox will then be deleted 30 days after the mailbox is closed. The routing address must be changed to a personal e-mail address in order to continue receiving mail after the mailbox is closed. This can be done using HR Self Service.

 

Prior to having the account closed, you will want to save all of your files from your OneDrive cloud storage and forward any email you wish to keep.

 

If you would like to save the contents of your mailbox, there are three options.

  1. Export mailbox to a personal folder (.pst file) and use Outlook to access saved items on your local machine.
  2. Use another e-mail client like Gmail to save all your messages into your Gmail account. See How To Forward Email From Your Office 365 Account To An Alternate Account for instructions. 
  3. On your home computer, or at your new job, use an IMAP/POP client to connect to your Office 365 account and move your mail to your local machine.

Note: You have two weeks to do this before your account closes.

Eligibility for your UI email account will end two years after graduation. If you continue to take courses, your account closes two years after completion of your last class.  If you are employed at the university, your account will remain open.

Several notifications will be sent before the account closes to provide time to create a new account elsewhere and move messages you want to keep.

If you no longer wish to use your Office 365 account after graduation, contact the ITS Help Desk to have it closed. Prior to having the account closed, you will want to save all of your files from your OneDrive cloud storage and forward any email you wish to keep.

See Your Office 365 Account after Graduation for more information on moving your email and reserving an alumni email address. 

Recommended option:

ITS recommends that you change your routing address to a personal email account (e.g., Gmail, Outlook, Yahoo – all free email services). This ensures that you will continue to receive email sent to your UI email address (firstname-lastname@uiowa.edu) and limits the number of email accounts you need to check after retirement. More details on changing your routing address can be found here.

Prior to having the account closed, you will want to save all of your files from your OneDrive cloud storage and forward any email you wish to keep.

If you would like to save the contents of your mailbox, there are three options.

  1. Export mailbox to a personal folder (.pst file) and use Outlook to access items saved on your home machine.
  2. Use another e-mail client like Gmail to save all your messages into your Gmail account. See How To Forward E-mail From Your Office 365 Account To An Alternate Account
  3. On your home computer, or at your new job, use an IMAP/POP client to connect to your Office 365 account and move your mail to your home machine.

Note: If you need to update your routing address after your access to HR Self-Service has ended, you can contact the ITS Help Desk to have that done for you.

Alternative option:

ITS will continue to provide email accounts to UI retirees under the following conditions:

  • UI Office 365 Retiree accounts will remain open unless you request to close it by contacting the ITS Help Desk.  This only includes email, calendar and contacts.  OneDrive, Skype, and all other Office 365 applications will be closed. 
  • UIHC Retirees may request a University email account within 30 days of retiring from The University of Iowa Hospitals and Clinics.  A new email account will be created with no services or support provided to import data.  After 30 days, this offer is no longer valid
  • Retirees must not be employed by any other organization
  • University of Iowa Help Desk staff will provide support for internet browser-based email access only (https://office365.uiowa.edu).  This does NOT include support for email clients such as Microsoft Outlook, Mac Mail, mobile devices, etc.
  • Uses of University information technology resources are not completely private as the information contained will be subject to the University's obligation to respond to subpoenas or other court orders, reasonable discovery requests, and public requests for documents pursuant to Iowa Code Chapter 22, the Public (Open) Records Law
  • Not to be used for personal commercial gain
  • Not to be used for personal political activities such as campaigning for candidates for public office, or for lobbying of public officials
  • Unless authorized to speak for the University, users should avoid creating the impression they are doing so
  • Not to be used to represent users as employees of the University

See Information Technology Services for University of Iowa Retirees and Emeritus for more information. 

Article number: 
2452
Last updated: 
October 18, 2017
Category: