There are several reasons a person may not have received the mass mailing.

  • Their information may be suppressed in the directory so their e-mail address would not be included in a population pull.
  • Their email alias does not have a routing (target) address listed.
  • They opted out of receiving certain mass mail categories.
  • They have set up filters for their e-mail.
Article number: 
3792
Last updated: 
June 15, 2016
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